Yahsiah Mays
Yahsiah Mays at Conicelli Toyota of Springfield

Yahsiah Mays

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.8
47 Reviews

Dealership Experience

2 yrs

Industry Experience

10 yrs, 10 mos

4.8

47 Reviews

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47 Reviews of Yahsiah Mays

July 25, 2025

Dealership Rating
Employee Rating

I appreciate how well organized the service department is. Yahsiah was great! The waiting area is very good. More

by tgoldsmith109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 11, 2025

Dealership Rating
Employee Rating

Service writer and technician did an excellent job. Communication was great. No complaints and happy. More

by greenguy792001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 03, 2025

Dealership Rating
Employee Rating

Mr Mays was very informative and took the time to explain issue with the car More

by SVSHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to service your vehicle. We appreciate your business. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

June 29, 2025

Dealership Rating
Employee Rating

Everything was fine. Staff were polite and friendly ..Appointment was concluded in a reasonable amount of time. More

by SDLUCEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating and positive feedback. Thank you! Paula d., Customer Relations

June 15, 2025

Dealership Rating
Employee Rating

They are wonderful and always take care of the customer! Always provide the best possible service! More

by HMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

June 12, 2025

Dealership Rating
Employee Rating

Good service. Depending on who’s at the counter, you’ll get someone who’s either chipper or menh! Help staff to have better job satisfaction. AI can’t replace work More

by Very demure, very mindful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star rating and feedback regarding your experience. I'll be sure to share this with our service manager. We appreciate your business. Paula d., Customer Relations

June 06, 2025

Dealership Rating
Employee Rating

Thoroughly satisfied especially with Yahsiah. A consummate professional with a wonderful personality .Great customer service. More

by AUNTMO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Conicelli Toyota of Springfield responded

Thank you for this great review and positive feedback. We appreciate your business. Paula d., Customer Relations

June 02, 2025

Dealership Rating
Employee Rating

The service was good and the staff was very helpful. The issue was for a 6 month service and brake change it took 4 hours. That did limit me as to what I could accomplish that day. More

by PSTATHACOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing to service your vehicle with our dealership. We appreciated the opportunity to assist you! Paula d., Customer Relations

May 25, 2025

Dealership Rating
Employee Rating

Making the appt took 3 phone calls in addition to setting it on you website. The first 2 callers claimed neither I nor the rav4 had ever been to Conicelli. I was told after I dropped off that I had no appt a More

by MM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Conicelli Toyota of Springfield responded

MM, sorry to hear about the confusion with your recent service visit. I shared your concerns with our service managers so that we can avoid situations like this in the future. We appreciate your business. Paula d., Customer Relations

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