YK Lee
YK Lee at Group 1 Toyota North Austin

YK Lee | Page 2

New Car Sales

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

4.4
118 Reviews
4.4

118 Reviews

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118 Reviews of YK Lee

April 03, 2024

Dealership Rating
Employee Rating

This is an amazing experience and I would like to contribute that everything is great More

by Magr78914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez

Apr 05, 2024

Group 1 Toyota North Austin responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 23, 2024

Dealership Rating
Employee Rating

It was good but too much take time I just go to oill chang if this problem fix will very good More

by abidmehmood
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , David Hardy, Hieu Nguyen, Elmer Piche, Walter Sanchez

Mar 28, 2024

Group 1 Toyota North Austin responded

Thank you for your feedback. We apologize for any inconvenience caused by the wait time. ! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 21, 2024

Dealership Rating
Employee Rating

Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Walter Sanchez

Mar 22, 2024

Group 1 Toyota North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

Dealership Rating
Employee Rating

Timothy Landry did an amazing job with finding me the best vehicle that fits me. Tim went above and beyond. If you ever visit Toyota North Austin, go to Timmy neutron😀 More

by tanayac123
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez, Lorenzo

Mar 22, 2024

Group 1 Toyota North Austin responded

It's fantastic to hear that Timothy did an amazing job finding the best vehicle for you at Toyota North Austin! Thank you for recommending him as Timmy Neutron. :) Safe travels!

January 20, 2024

Dealership Rating
Employee Rating

My service checkup went great! They provided prompt service and were very courteous. Thank you! More

by wbsteele@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Hieu Nguyen, Elmer Piche, Jasmin Salazar, Walter Sanchez

Jan 23, 2024

Group 1 Toyota North Austin responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 13, 2024

Dealership Rating
Employee Rating

I have purchased a Rav4 from Y Lee recently. It was a great experience buying a car from him. He was kind and very knowledgeable. I was able to buy a perfect car for my needs and he gave a great More

by hw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Group 1 Toyota North Austin responded

Congratulations on your recent purchase of a Rav4 from Y Lee! It's fantastic to hear that you had a great experience buying the car and that Y Lee was kind and knowledgeable throughout the process. Getting the perfect car for your needs and a great deal is certainly a win-win. Thank you for recommending Y Lee to others.

January 12, 2024

Dealership Rating
Employee Rating

Waited 3. 5 hours my car wasn’t even touched! I made an appointment arrived on time left with out an oil change. Save your time go somewhere else. More

by Nanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Gary Beckford, David Hardy, Humam Heet, Hieu Nguyen, Jasmin Salazar

Jan 16, 2024

Group 1 Toyota North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 11, 2024

Group 1 Toyota North Austin responded

Thank you for your feedback. I apologize that your visit was anything but satisfactory. After reviewing your situation, we want to make things right. I want to provide a complimentary oil change. Please give me a call at 512-323-1355 so we can make things right. Josie Easter jeaster@toyotaofnorthaustin.com

December 20, 2023

Dealership Rating
Employee Rating

Even though customers were all around the staff had a calm personality. That means a lot to a sometimes customer More

by Garydarnell7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady, Jose Buantello, JR Castillo , Sergio Ballesteros, Gary Beckford, Julio Bernal, Aidan Casillas, David Hardy, Humam Heet

Dec 21, 2023

Group 1 Toyota North Austin responded

Thank you for the kind words Gary! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 30, 2023

Dealership Rating
Employee Rating

Great service from YK Lee. Professional, knowledgeable, and we received a great deal. Friendly too. Will continue to purchase all my vehicles from YK from this dealership. More

by hj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Group 1 Toyota North Austin responded

It's fantastic to hear that you had a great experience and that YK provided professional and knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Dealership Rating
Employee Rating

Thank you for guiding me very kindly and explaining about the car in detail. It was very comfortable when I bought the car. More

by skson0320
Recommend Dealer
Yes
Nov 12, 2023

Group 1 Toyota North Austin responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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