Xavier Sued
Xavier Sued at Matthews Kia of Greece

Xavier Sued

Finance Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Xavier Sued

July 14, 2025

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Employee Rating

I bought my car from this dealership 5 months ago. So when l got the car they never detailed and no gas. So l was told by the salesman they would when l bring it back in they would. So now the rear s More

by qbwolfbear
Service Price Transparency
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Recommend Dealer
No

June 14, 2025

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Called four times got put on hold no one ever picked up the phone four times with over a 15min wait that’s unacceptable and one got to hear what my need was. So I’m just giving up and will forget about it. More

by GT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 16, 2025

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Director, John fiorino, at jfiorino@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 03, 2025

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Employee Rating

The absolute worst dealership I have ever experienced. Service is dishonest, at best. They are difficult to work with. The people who handle the warranties there are even worse. I would not recommend this More

by DebL14369
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Brent in Service

May 23, 2025

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The dealership/salesman was the most technically savvy of any of the other KIA dealers I spoke with. Joe Greco answered all my questions and was able to easily overwhelm me versus underwhelm as the others d More

by mjstarr26
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Greco

May 28, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 17, 2025

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Great Customer Service ! I appreciate the opportunity to share my experience with you concerning my visit More

by debragrant771
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 19, 2025

Matthews Kia of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 05, 2025

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Employee Rating

Over the past several years, I've had an up and down relationship with Matthews Kia Greece. At times, communication sucks and promises are made that aren't kept. Other times, customer service is unmatch More

by Vick_peters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew

May 06, 2025

Matthews Kia of Greece responded

Hi Vick- Thank you for sharing your experiences at Matthews Kia of Greece. Hopefully you will give us a chance to earn your business again in the future.

May 01, 2025

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My first time engagement with a Matthews dealership. Great service, sales super helpful, finance tied it all together. Outstanding experience overall. More

by bluechip0
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Greco , Bobby McMullen

May 01, 2025

Matthews Kia of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 13, 2025

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Employee Rating

Our salesman was beyond kind, helpful and did a great job selling us our vehicle! We would 100% purchase another vehicle from this dealership due to our amazing experience! More

by DDON700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Greco

Apr 14, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 02, 2025

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Employee Rating

Very clean and had our car all ready to go. sales people were very friendly. More

by sumey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benny Anderson

Apr 03, 2025

Matthews Kia of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 31, 2025

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Employee Rating

Everyone was pleasant but we dealt with 4 or 5 different people when we arrived to pick up the car. We had a different person for each step. More

by RRAKOCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronald Felix , Eddie from Hundai

Apr 01, 2025

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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