Wyatt Andrews

Good personality nice attitude knows what thier doing good pr to approach people excise t job good job good pr to approach people excise t job good job More

by jenellhale Verified Customer Verified Customer

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It was easy working with the dealership to get my new car. I love it. Thanks guys! car. I love it. Thanks guys! More

by greg.hickok234 Verified Customer Verified Customer

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They are all very helpful and very well mannered and plenty they have a great attitude plenty they have a great attitude More

by terrypostulka32 Verified Customer Verified Customer

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Cy the car guy and Braydin Ross was amazing and made the car buying process fun. You really need to go see and asks for them. car buying process fun. You really need to go see and asks for them. More

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The whole team were amazing. Very fun and pleasurable to work with. Especially Jason. Definitely recommend. Very fun and pleasurable to work with. Especially Jason. Definitely recommend. More

by hjomorton Verified Customer Verified Customer

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Great services , awesome finance dept , very clean dealership , friendly staff . Would recommend Tony Serra Nissan to anyone for a great shopping experience . dealership , friendly staff . Would recommend Tony Serra Nissan to anyone for a great shopping experience . More

by binman0 Verified Customer Verified Customer

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The sales department was wondering and the finance department was peaceful would recommend for any new nissan’s department was peaceful would recommend for any new nissan’s More

by lesliekp02 Verified Customer Verified Customer

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Meet Mr. Scamala. The manager at Tony Serra Nissan in Cullman that refused to talk to me and refused to give me his name. Based off the scam he is trying to Scamala. The manager at Tony Serra Nissan in Cullman that refused to talk to me and refused to give me his name. Based off the scam he is trying to run on good folks, I can see why he didn’t want to give me his name. I went in to purchase a vehicle from Tony Serra Nissan and told them all they have to do is treat me fairly and I won’t haggle with them. We can both walk away satisfied. One of the first things I told the sales rep was that I do not need the warranty and wouldn’t purchase the vehicle with a $4,300 warranty that is worthless. I told them up front that I have the means to take care of anything that might happen. When we sat down at the negotiating table, the warranty comes back into play. I told my sales rep that I would walk out if they cannot remove the warranty. He said he understood and marked it off the paper and promised me they wouldn’t charge the warranty. He asked what my credit score was and I told them I have no idea and didn’t need to know, I can get the best rate available without an issue. He says ok and they go back to the manger’s office to work up numbers. At this time one of their floor managers, Jason, comes out with my sales rep. He says “I have a great deal for you. You can get the car with 2k down and $670 a month”. The car I was purchasing was listed at $29,000 and they were giving me $52,500 for my trade (low but that’s ok) and I owed $56,853 so there was $4,353. I was putting $2k down so the $2,353 was added to the price plus the doc fee of $799 (I agreed to pay the doc fee without haggling because I’m cool with people making money). I asked how he was getting to the $670 a month number but the math ain’t mathin. He was hesitant to tell me that my interest rate was 8.3 but I eventually got that out of him and after I used my interest rate calculator I figured out that there was an extra $4k in there somewhere. Guess what it was…. THE WARRANTY THAT I HAD ALREADY TOLD THEM I WOULD NOT DO THE DEAL IF IT WERE IN THERE. At this point, I told them that they were trying to scam me on a high interest rate and add the warranty back in there. Jason apologized and said that Mr. Scamala made him add it back in. He comes back and magically got my interest rate down to 6.3 and removed the warranty. I told him at this point I wouldn’t do a deal unless Mr. Scamala come out and talk to me. Of course he refused like a natural born scammer while hiding in his office. I leave and on my way home I receive a call from my rep apologizing for the managers actions and wanted to know if I would come back and do a deal. I respected the fact that he called and went back to do the deal. And frankly I’m tired of looking at vehicles. I agree to pay 2k and finance $33k. By this time we have a screaming baby and have been there for five hours and I’m ready to leave. I get home and look at the paperwork and notice one page showed the amount owes was $33k and the itemized page had me financing $35,293. THEY ADDED A ROADSIDE HAZARD FOR $2,293 that apparently covers your tires. Do you know how many tires I can buy for $2,300 dollars… I called up there and talked to the finance manager and he stated that that was not part of the deal and his paperwork showed that I was financing $33,000. I had to point him to the page where this was added. He said “ I don’t know how that got in there. That wasn’t supposed to be on there.” He redid the paperwork and took it off. If you’re doing the math, that’s $4,300 warranty, $2,300 roadside hazard (no xxxxxxx would need) plus the interest on those that they tried to get on a 8.3, that’s over $10k of my hard earned money that they tried to scam me out of. This one hits home because it was in our home town. I pride my self in offering the Cullman community the best value and selling with integrity. I feel obligated to ride scammers from the sales culture of Cullman. My dad taught me a long time ago that pigs get fat and hogs get slaughtered. It’s time for More

by alexrichter222 Verified Customer Verified Customer

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Very unprofessional. Service techs seem lack in knowledge and will give the run around. The entire dealership is a joke highly recommend shopping elsewhere For purchase o Service techs seem lack in knowledge and will give the run around. The entire dealership is a joke highly recommend shopping elsewhere For purchase or auto service. Complete Circus at Tony Sarah Nissan Cullman, Alabama! More

by Jish Verified Customer Verified Customer

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Absolutely the best new car buying experience I have ever had! Thanks so much to Deacon! had! Thanks so much to Deacon! More

by acordes1952 Verified Customer Verified Customer

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