Winfred James

I drop off my 2022 Nissan service advisor Winfred because it was making a clicking noise when I turn left and transmission shifts hard when put in Drive and reverse before I went on vacation so it was there it was making a clicking noise when I turn left and transmission shifts hard when put in Drive and reverse before I went on vacation so it was there about a week when I got back from vacation I haven't heard nothing from the dealership the servicing the car I called they told me my car was ready it would have been nice if they would have called me and let me know that my car was ready and they're telling me that there's nothing wrong with my car and it needs brakes that's why it's making a clicking noise and then my auto stop it's what makes a transmission shift hard I do not trust this dealership no more there nothing but lies I replaced my rear brakes and it's still making a noise when I turn left was really weird about it I didn't get charged for a diagnostic fee but I think because I did not want to get my brakes done there for service they didn't want to look into the problem that I was having with my suv just be aware if you take your vehicle here I wouldn't trust Nissan gunn off of Wetmore More

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They were very prompt at attending me. Service professional as well as informative. Dealership was clean and everyone was very friendly Service professional as well as informative. Dealership was clean and everyone was very friendly More

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Very professional staff. Beautiful building and friendly customer service. The work done on my car was exceptional and I look forward to bringing my car back for future rep Beautiful building and friendly customer service. The work done on my car was exceptional and I look forward to bringing my car back for future repairs. More

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Gunn Nissan is top tier so far. I came to San Antonio in 2023 and have stuck with Gunn from day one. Logan use to be my service guy, now I have Winfred.... Treats me like a queen as I came to San Antonio in 2023 and have stuck with Gunn from day one. Logan use to be my service guy, now I have Winfred.... Treats me like a queen as well. Nothing but the best service at Gunn, truthful, professional and the mechanics/techs know they're stuff! They treat my Titan XD with nothing but the best care, a princess.... My princess ☺️ More

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staff is courteous, professional and polite. The facility is very clean and the coffee is good 😊 The facility is very clean and the coffee is good 😊 More

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I have had Nissans for 10 years now and can’t recommend them enough, will definitely be back for additional maintenance at this location. them enough, will definitely be back for additional maintenance at this location. More

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Great job and great customer service by all the staff thank you l definitely appreciate it thank you l definitely appreciate it More

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Best dealership I've been to Mr. Winfred provided excellent customer service. For my trucks issue. Will always go there for service. Winfred provided excellent customer service. For my trucks issue. Will always go there for service. More

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Was very consistant with fixing my vehicle problem. Job well done. Mr. Winfred was very prompt with contacting me and updated me and getting in the job done Job well done. Mr. Winfred was very prompt with contacting me and updated me and getting in the job done More

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Great service The issue that my truck had was first being reviewed by Borrne Nissan were I purchased my vehicle after 2 visits and no results from the mechanics I decided to visit your shop where I h being reviewed by Borrne Nissan were I purchased my vehicle after 2 visits and no results from the mechanics I decided to visit your shop where I had a great experience before 👍👍 No mistake Your team is great 😃 Please thank your team of mechanics!!! More

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