Winfred James | Page 2

Took my car in for a few repairs, and I couldn’t be happier with the experience. They quickly diagnosed the issue, completed the repairs fast, and had my car back to me in no time. Every interaction wi happier with the experience. They quickly diagnosed the issue, completed the repairs fast, and had my car back to me in no time. Every interaction with the staff was friendly and professional. Highly recommend! More

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Service department makes it easy to get the work done that my vehicle needs. Easy to do business with. that my vehicle needs. Easy to do business with. More

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The service I’ve received for my 2018 Nissan NV3500 SL {my dog mobile} can best be described as fantastic. Between the customer and the service department, you have service advisors. To the customer, the {my dog mobile} can best be described as fantastic. Between the customer and the service department, you have service advisors. To the customer, the service advisor represents the dealership and, more specifically, the service department. So, service advisors are in a very important and pivotal role. As with any team, you’re only as good as the players (and the chemistry of the players) on the field. This analogy brings me to my final point. You have a service advisor named Winfred James. This young man is the consummate professional. He does his job with honesty, integrity, grace and compassion. Not only have I’ve dealt with him regarding my vehicle, I’ve watched him diffuse some pretty tenuous situations. He is the embodiment of professionalism and one of the main reasons my next Nissan will be purchased from GUNN. More

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Been a customer of Gunn for several yrs now. Have purchased both new/used vehicles from Gunn and have always received excellent/reliable service. Mr Winfred was my service advisor. He was very Have purchased both new/used vehicles from Gunn and have always received excellent/reliable service. Mr Winfred was my service advisor. He was very thorough and informative regarding the repair services that I needed. I will continue with Gunn nissan for any future service needs. More

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Great staff and I always get the service that is requested. Service advisor Wilfred James knows his job requested. Service advisor Wilfred James knows his job More

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I drop off my 2022 Nissan service advisor Winfred because it was making a clicking noise when I turn left and transmission shifts hard when put in Drive and reverse before I went on vacation so it was there it was making a clicking noise when I turn left and transmission shifts hard when put in Drive and reverse before I went on vacation so it was there about a week when I got back from vacation I haven't heard nothing from the dealership the servicing the car I called they told me my car was ready it would have been nice if they would have called me and let me know that my car was ready and they're telling me that there's nothing wrong with my car and it needs brakes that's why it's making a clicking noise and then my auto stop it's what makes a transmission shift hard I do not trust this dealership no more there nothing but lies I replaced my rear brakes and it's still making a noise when I turn left was really weird about it I didn't get charged for a diagnostic fee but I think because I did not want to get my brakes done there for service they didn't want to look into the problem that I was having with my suv just be aware if you take your vehicle here I wouldn't trust Nissan gunn off of Wetmore More

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They were very prompt at attending me. Service professional as well as informative. Dealership was clean and everyone was very friendly Service professional as well as informative. Dealership was clean and everyone was very friendly More

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Very professional staff. Beautiful building and friendly customer service. The work done on my car was exceptional and I look forward to bringing my car back for future rep Beautiful building and friendly customer service. The work done on my car was exceptional and I look forward to bringing my car back for future repairs. More

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Gunn Nissan is top tier so far. I came to San Antonio in 2023 and have stuck with Gunn from day one. Logan use to be my service guy, now I have Winfred.... Treats me like a queen as I came to San Antonio in 2023 and have stuck with Gunn from day one. Logan use to be my service guy, now I have Winfred.... Treats me like a queen as well. Nothing but the best service at Gunn, truthful, professional and the mechanics/techs know they're stuff! They treat my Titan XD with nothing but the best care, a princess.... My princess ☺️ More

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staff is courteous, professional and polite. The facility is very clean and the coffee is good 😊 The facility is very clean and the coffee is good 😊 More

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