Willie Green

On Wednesday, November 12th at approximately 11:15 AM, I visited 777 Nissan to inquire about a vehicle. I walked in without an appointment and had not spoken with any sales rep beforehand. Kobe approached m visited 777 Nissan to inquire about a vehicle. I walked in without an appointment and had not spoken with any sales rep beforehand. Kobe approached me, introduced himself, and collected the necessary information before we test drove a 2016 Maserati Ghibli S. After the test drive, I asked for numbers. Kobe brought in his manager (David) and we negotiated the price down to $16,482 for the vehicle and an out the door price of $18,999.29. I immediately told them, “I want it. Let’s do it. I already have an approval with my credit union I just need to send them the vehicle purchase agreement.” My credit union is out of state, but they told me funding takes 24 - 48 hours, and they could overnight a check or send a wire. The moment I mentioned that, the pressure started. Instead of simply honoring my deal, they repeatedly pushed me to let them run my credit so they could finance me with one of their banks despite the fact that I already had a better approval with a great interest rate. I politely asked if they could put a sold sticker on the vehicle and move it to the back for 48 hours until the check arrived. They refused. I then offered to put $500–$1,000 down to hold the vehicle, and they could release the hold as soon as they received the check. They still said no. I told them my credit union would be sending everything Thursday and they should receive it Friday. Their response: “Okay, but we can’t guarantee the vehicle will still be here.” Fast forward 24 hours later it’s Thursday at 12:20 PM, I texted Kobe to let him know my credit union approved everything and would be giving me a tracking number within a couple hours. He responded and then 40 minutes later told me someone else was suddenly interested and wanted to buy the vehicle that same day. I found this extremely suspicious, so I checked their website. Since the moment I left the dealership, the vehicle had been discounted by about $1,000, and roughly $500 less than the price we agreed on meaning they intentionally marked it down to attract another buyer fast. This dealership claims to be a “low upfront cost store” that always gives the best price, yet the purchase agreement I have says $16,482, while their website suddenly shows $15,973. This is super shady behavior. ( someone is going to try to reply to this and say “ our internet price is always our best price”. Again I didn’t just drive by and see the vehicle I seen this car on their website and on CarGurus and the vehicle was not listed at $15,973 on Wednesday before I came in) This is coming from someone who’s been in the automotive industry, working at a luxury Infiniti dealership in Dallas Texas and later at Infiniti of Las Vegas. From experience as both a salesman and a consumer I can say confidently: I would not work with this dealership. Go to any other Nissan dealership in town this one operates in a dirty and deceptive way. screenshots are attached on Google review so potential customers can see exactly how this played out. More

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The 777 Nissan dealership is the best one I’ve ever visited. Salesman Jason Hernandez was extremely helpful. If I ever buy another car, I’ll definitely come back here and look for him again. visited. Salesman Jason Hernandez was extremely helpful. If I ever buy another car, I’ll definitely come back here and look for him again. More

by jintaek79 Verified Customer Verified Customer

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Coming from someone who used to work at and currently works with dealerships. This by far is the most professional dealerships I’ve seen. From customer service to the sale team and finance department. I works with dealerships. This by far is the most professional dealerships I’ve seen. From customer service to the sale team and finance department. I was very hesitant buying my jeep from a Nissan store. I will not go anywhere else when it comes to servicing my Jeep because of how professional they were when getting my first oil change! Thanks 777 Nissan for the beautiful Jeep! More

by codylane_2020 Verified Customer Verified Customer

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They all took great care of me. And made sure that I needed our wanted for anything. They were amazing, great group.I'd recommend you guys ten out of ten And made sure that I needed our wanted for anything. They were amazing, great group.I'd recommend you guys ten out of ten More

by ccbw0 Verified Customer Verified Customer

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I was very impressed with the exceptional customer service. The overall attitude of each and every employee was amazing. I felt very comfortable and all my needs were addressed. The aesthetic of the d service. The overall attitude of each and every employee was amazing. I felt very comfortable and all my needs were addressed. The aesthetic of the dealership is very appealing. On a side note, Angela was so personable and caring. What an attribute to your dealership. Loved working with Jose and Pedro as well. Coffee machine was also a nice touch. More

by jjvita205 Verified Customer Verified Customer

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My salesman Pedro and sales manager Isaac were a pleasure to deal with. Upfront honest best car buying experience I've ever had. The dealership building and grounds are absolutely beautiful too. to deal with. Upfront honest best car buying experience I've ever had. The dealership building and grounds are absolutely beautiful too. More

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Everyone was very welcoming and kind! I never felt rushed to forced into a car! Thank you! I never felt rushed to forced into a car! Thank you! More

by hunter.cordova Verified Customer Verified Customer

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Everyone is super nice from the moment we got out of our car. Their warm smiles greeting us eased our tensions and anxiety. My first time buying a car and I am so nervous since it will be a big purchase. Al car. Their warm smiles greeting us eased our tensions and anxiety. My first time buying a car and I am so nervous since it will be a big purchase. Although my husband did some research about the car I wanted, we still have doubts. After the test drive, we are sure. They helped us with all specs including monthly payments. All options presented to us even tips on how we can improve our credits scores to prepare ourselves with bigger purchase in the future. David softly spoke as he explained all details to us. Blair is so nice telling us the car features and Willie is so detailed oriented explaining to us about finances. Over all I will recommend (I already had with my co worker) 777 Dealership to those who are looking to upgrade their car, buying new car, or what ever even just browsing. Go to 777 Dealership and let them pamper you as they did to us. 😊😊😊. Even their after sale check ups and follow ups is wonderful. Amazing 🎊 More

by AJBUENCAMINO Verified Customer Verified Customer

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The folks at 777 Nissan were very friendly and polite. They treated me well as customer and I believe they want to satisfy the customer. I love their big spacious showroom and I felt very comfortable in They treated me well as customer and I believe they want to satisfy the customer. I love their big spacious showroom and I felt very comfortable in their environment. I highly recommend 777 Nissan. More

by don_kg6zch Verified Customer Verified Customer

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Extremely excellent customer service and left me feeling good because of his personality and professionalism good because of his personality and professionalism More

by bobby.roberts6 Verified Customer Verified Customer

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