Willie Caldwell III | Page 6

Service is always impeccable. Willie Caldwell is the best advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz of Morristown would likely lose a lot of customers More

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Scheduled a service appointment due to a recall (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative (sunroof)...Service was quick and very professional. Appreciate the service/professionalism of Alex Marshall, my assigned service representative More

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My service was fantastic as usually, Alex is awesome, called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Tha called to let him know whatt was going on with my truck , told me to bring it in and got my service done all in one day . Everything was great Thank you Alex M More

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Service staff are true professional. Willy represents the client well. I have used this service team for over 15 years and they never disappointed me. client well. I have used this service team for over 15 years and they never disappointed me. More

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I got excellent service at Mercedes service shop. The way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting don way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting done. The service advisor, Willie at Mercedes Morristown, NJ service shop is excellent in providing service advice as well as goes above and beyond customer expectations. More

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Superb service very professional! Point of contact kept me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend More

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Great job. Very responsive and quick turnaroundHighly Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car rea Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car reapaired at time they said would be done. More

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We had to get our car serviced in the middle of covid. Willie, our service manager went over and beyond to help us. Excellent customer ethic! Willie, our service manager went over and beyond to help us. Excellent customer ethic! More

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Great service, my service advisor Willie, went to great lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. lengths to keep me informed as to the progress of the repair once it had been uncovered. They provided a loaner car at no charge with no hassles. More

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Courteous and expedient service. Large, clean and well appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. appointed and stocked waiting area. Excellent and friendly service rep. Expedient check out. Car washed, as usual. More

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