William Phan
William Phan at Longo Toyota

William Phan

Finance Manager

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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11 Reviews
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11 Reviews

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11 Reviews of William Phan

July 02, 2025

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Employee Rating

Amazing dealership experience. Very knowledgeable and experienced. They took great care of me and will definitely go back for my next vehicle. More

by jmagallon1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Gamboa, Michael Kim

Jul 02, 2025

Longo Toyota responded

Thank you for sharing your experience on DealerRater! We truly appreciate your kind words and are glad to hear that our team took great care of you. Congratulations on your new vehicle! It means a lot that you’ll be returning for your next one, and we’ll be here to help whenever you’re ready. Enjoy your new ride, and thank you again for choosing us! Team Longo

December 31, 2024

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No pressure deal. William Phan was helpful. Daniel Kim was patience. Winser Carrasco was great. All made the deal went smooth. Only snag was it took almost 2 hou More

by Long-hoang
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Winser Carrasco, Daniel Kim , Quang Diep

Jan 01, 2025

Longo Toyota responded

Thank you for sharing your experience with us on DealerRater! We're so glad to hear that William, Daniel, and Winser were able to make your deal smooth and pressure-free. We take pride in ensuring our customers have a positive and understanding experience, and it’s great to know they were able to assist you throughout the process. We also appreciate your feedback regarding the wait time after signing the documents. We understand how important your time is, and we’ll certainly work to improve this aspect of our process moving forward. Team Longo

March 25, 2024

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Ruben was a great salesman. He helped us with our purchase even when he had to stay two extra hours after the store had closed. He explained everything very clearly, was very pa More

by Lya Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cardenas

Mar 25, 2024

Longo Toyota responded

What a great way to begin our week @ Longo Toyota - Thank you Lya for this amazing posting and so happy to read of the caring attention Ruben provided.

November 22, 2022

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Jorge was the one who picked up my call when I made my first call to ask about a pre-owned Mirai that I saw on the Longo website. It was summer afternoon and he just went right out to check if the car I i More

by Anidog219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Crisanty

Nov 22, 2022

Longo Toyota responded

We want to THANK YOU for taking the time to provide your 5 STAR review regarding your visit with Jorge | Longo Toyota. We're honored to serve you. Make sure you enjoy what you drive, have a great week and Happy Holidays - Team Longo

May 21, 2021

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Employee Rating

The dealership was clean, and the staff has excellent customer service. There’s cars to fit anyone’s needs. I will keep coming in the future. More

by Bianca Avitia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cardenas

May 21, 2021

Longo Toyota responded

Congratulations on your recent purchase @ Longo Toyota and enjoy what you drive - Team Longo

September 24, 2020

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Very professional and manager from used car William Phan was a big help to achieve the payments I wanted. My salesman Juan Maldonado was really professional and handled everything with ease. Thank you guys. More

by Enzo247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Maldonado , William Phan

Sep 25, 2020

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater - Team Longo Toyota

February 24, 2020

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Employee Rating

Went to Longo to buy a used Sienna. Best car buying experience we've had. Worked with Brandon Cruz who was knowledgeable and trustworthy. We noticed the driver's side armrest was missing and he got us More

by Adrift
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cruz

Feb 24, 2020

Longo Toyota responded

Thank you for all the kind words you've mentioned in your review. From all of us at Longo we appreciate your efforts. Make it a great day and hurry back - Team Longo

September 07, 2019

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BEST OF THE BEST Sergio has help me and my family with finding the perfect cars! He’s super attentive, patient and most importantly listens! I’m so grateful to him! As More

by Kimm17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergio Gamboa

Sep 09, 2019

Longo Toyota responded

Thank you for taking time to showcase your visit to Longo Toyota on DealerRater. We certainly appreciate your efforts in recognizing a few of our team members, Sergio/William. Have a wonderful week and hurry back Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

September 01, 2019

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Employee Rating

New car vs New truck Mr.Brandon Cruz was so professional and pleasant he gave me so many choices 3 different Avalon’s and checked for addition tocoma’s to think about. I w More

by wh45breeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cruz , Abe Mashayekhi Finance manager was very helpful as well

Sep 04, 2019

Longo Toyota responded

This is such a great photo. LOVE * LOVE * LOVE it - From all of us at Longo Toyota THANK YOU for entrusting us with your car care needs. Kary Loefler Guest Relations Director

March 29, 2016

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Employee Rating

Great experience This was my first time ever visiting Longo and I had such great help from ALL of the employees. My purchase went so well and I was provided with the b More

by BSGoodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Kim, Ruben Cardenas , Will - Director

Mar 30, 2016

Longo Toyota responded

WOW - HI BSGoodall - It's Longo Toyota/Scion and we just wanted to say GOOD MORNING and THANK YOU so much for posting this wonderful review. I will be meeting with all the team members you've mentioned in this review later today. I know they will be very happy to know about your experience. Thanks again and keep spreading the word about Longo Kary Loefler Guest Relations Director

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