William Harris
William Harris at Heiser Chevrolet Cadillac
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William Harris

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.5
94 Reviews
4.5

94 Reviews

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94 Reviews of William Harris

February 22, 2025

Dealership Rating
Employee Rating

Very prompt and good service. Employees very polite and knowledgeable. Waiting area clean and has coffee and treats available. More

by JOSANFORD3820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2025

Dealership Rating
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Got us in and out quickly. Thanks Took it in for oil change and tire rotation. Service kept us informed. More

by jaycheryl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Heiser Chevrolet Cadillac responded

Thank you for your review of Heiser Chevrolet Cadillac! We always strive to keep our customers informed while providing quick service. Thank you so much for your business and we look forward to assisting you in the future!

February 17, 2025

Dealership Rating
Employee Rating

Service was good but they didn't call me when the car was ready. I waited till 4:45 for a call. I called, and they said it was ready. Consequently, it was a late pickup. More

by Tgvlweis
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Feb 17, 2025

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for your feedback and business. Our customers are our highest priority and we apologize for the lack of communication. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear that the service you received was good. Please know we appreciate you and we look forward to your next visit.

February 12, 2025

Dealership Rating
Employee Rating

Great service always professional attitude. And willing to answer any questions.And try to work with my schedule for service. More

by hdtophat
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

February 09, 2025

Dealership Rating
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Very clean and friendly staff . Appointment was on time and service done in timely manner. More

by behrensnancy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

This is the best service center in town. They're knowledgeable, courteous and timely. We enjoy working with Will, Liam and John! More

by heme79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley , John Haba

Feb 03, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser Chevrolet service team in West Bend. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 30, 2025

Dealership Rating
Employee Rating

This was my first time having my car serviced at Heiser. I was impressed on how professional Will was in answering any questions I had. Heiser did an oil change, tire rotation and multipoint inspection in More

by DAS822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2025

Dealership Rating
Employee Rating

I think Kaiser Chevrolet is a great dealership. I love how when I bring my vehicle in for all the recalls there are. L O L that they have the shuttle service. That’s a biggie for me. More

by harley0760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2025

Dealership Rating
Employee Rating

Everyone has always been courteous and professional. Service has been done promptly and communication has been great More

by Kmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 11, 2025

Dealership Rating
Employee Rating

Very friendly and honest and quick very clean in the waiting room nice and warm in the building More

by laurasaemann15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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