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Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet Cadillac
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Nathan Heimerl

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.7
388 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

14 yrs, 11 mos

4.7

388 Reviews

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388 Reviews of Nathan Heimerl

June 13, 2024

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Employee Rating

Will was super friendly. The waiting area was clean, and they did a great job on my car. More

by WSCHELLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Rafael (Rafy) Rivera, Brian Crandall, William (Liam) Dooley, William Harris

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June 08, 2024

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Service was easy to arrange and the work done fast and my truck seems to work like it is supposed to to More

by TNRHARYCKI
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 12, 2024

Heiser Chevrolet Cadillac responded

Thank you for taking the time to write a review to let us know how quick and easy your experience was with us! We appreciate your business and look forward to seeing you again.

June 07, 2024

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I was greated and was served right away My car was serviced very very fast More

by stevo137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

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Jun 12, 2024

Heiser Chevrolet Cadillac responded

We are so glad to hear your service visit was smooth and efficient, it's what we strive for! We appreciate your business, and that you took the time to write a review. Don't hesitate to let us know how we can help you in the future.

May 31, 2024

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I experienced professionalism and respect when I had my appt. The service professional asked me questions with concern. More

by CINDYWANING
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Recommend Dealer
Yes
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Jun 03, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 29, 2024

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Had to have my car in three times before it was actually fixed. The first time I waited two weeks for a part and when I called to check in on it the advisor I spoke with said the part had been there for 8 More

by DANIEL.GELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William (Liam) Dooley, William Harris

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Jun 03, 2024

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 262-808-2705 rafael.rivera@heiser.com

May 29, 2024

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Found problem and repaired the car in the time frame they said and at the price quoted before work was started. More

by donaldrabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
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Jun 03, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 29, 2024

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Employee Rating

Service department makes you feel at home and are always verry pleasant and courtious towards the customer More

by KSBAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez

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Jun 03, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 26, 2024

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I like the customer service I get when goin there they've help me with my issues no matter what it is More

by rosierivera2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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May 28, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 17, 2024

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Employee Rating

I like taking my car there for oil changes cause they know my car any problem I have they help me there always helpful with what I need for my car More

by rosierivera2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
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May 20, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 13, 2024

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Employee Rating

A superbly knowledgeable service advisor! We can rely on Nathan's advice without hesitation. No matter what our inquiry, dilemma, or emergency, he's always professional, competent and thoroug More

by MPOWER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 16, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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