Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet of West Bend

Nathan Heimerl | Page 2

Service Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
457 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

4.4

457 Reviews

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457 Reviews of Nathan Heimerl

February 13, 2025

Dealership Rating
Employee Rating

Terrible customer service experience - did not help his new employee fumble through taking my car in, my service item was never fixed, did not call to let us know the car was done and was extremely rude - More

by tdgahlman1
Recommend Dealer
No
Feb 13, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We apologize that you had a negative experience at Heiser Chevrolet in West Bend. Your feedback is very important to us. We would love the opportunity to discuss your visit in more detail. We are always trying to better our employees and business. Please let us know the best way to contact you and we will reach out! Brian Crandall Sales Director / General Manager bcrandall@heiser.com

February 12, 2025

Dealership Rating
Employee Rating

Great service always professional attitude. And willing to answer any questions.And try to work with my schedule for service. More

by hdtophat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

February 10, 2025

Dealership Rating
Employee Rating

My car wasn’t leaking oil before the oil change it was after the oil change. I brought my vehicle home and the next day pool of oil was in the driveway. They failed to take responsibility for the work the More

by Steve
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2025

Heiser Chevrolet of West Bend responded

Thank you for your feedback, Steve. We understand your frustration in discovering an oil leak after your service with us. We would love the opportunity to discuss this issue with you further. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Nathan Heimerl 262-808-2735 nathan.heimerl@heiser.com

February 09, 2025

Dealership Rating
Employee Rating

Very clean and friendly staff . Appointment was on time and service done in timely manner. More

by behrensnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
Employee Rating

A few glitches, , , lots of personnel changes during our purchase. Good recommendations from others. Final GM was awesome! More

by kstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall

Jan 29, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2025

Dealership Rating
Employee Rating

I think Kaiser Chevrolet is a great dealership. I love how when I bring my vehicle in for all the recalls there are. L O L that they have the shuttle service. That’s a biggie for me. More

by harley0760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 12, 2025

Dealership Rating
Employee Rating

Everyone has always been courteous and professional. Service has been done promptly and communication has been great More

by Kmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Jan 15, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 11, 2025

Dealership Rating
Employee Rating

Very friendly and honest and quick very clean in the waiting room nice and warm in the building More

by laurasaemann15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Jan 15, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 10, 2025

Dealership Rating
Employee Rating

Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased More

by VPBUDDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Gengler, William (Liam) Dooley, Brad Rasmussen, William Harris , Jeremy Brown, Jim Johnson, Steve Nowak, Sue Schneider

Jan 16, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 10, 2025

Dealership Rating
Employee Rating

He does nice work really love the shuttle service. That’s a very convenient thing to have. That’s what I like. More

by harley0760
Recommend Dealer
Yes
Jan 16, 2025

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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