Will Anderson

They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. They were friendly and knowledgeable. I would recommend them to anyone. More

Report | Print

Amber and Will are the best! ! Would buy my next five cars from them because of them. Service fast prompt and tops! Dan Moreschi ! Would buy my next five cars from them because of them. Service fast prompt and tops! Dan Moreschi More

Report | Print

Amber and Will in the service department are terrific to work with. News isnt always "great" when servicing your vehicle, but the team brings my options to the table, and we decide collectively; just as par work with. News isnt always "great" when servicing your vehicle, but the team brings my options to the table, and we decide collectively; just as partners do. More

Report | Print

Amber and Will were great to work with. I was kept in the loop on what was going on with my truck. I’m glad I chose this dealership to repair my vehicle. I highly recommend them. I was kept in the loop on what was going on with my truck. I’m glad I chose this dealership to repair my vehicle. I highly recommend them. More

Report | Print

You never feel like you're being "sold", just straight forward advice with honest service and good pricing. I waited on my vehicle last time, and it took longer than normal, but I asked for extra ser forward advice with honest service and good pricing. I waited on my vehicle last time, and it took longer than normal, but I asked for extra services at the last minute. Columbia Ford Service obliged and did their best to get me in the road again. I'll be back! More

Report | Print

One of the best car dealership environments and professional staff i have done business with. I highly recommend this dealership. I have purchased multiple automobiles/trucks and felt i got a professional staff i have done business with. I highly recommend this dealership. I have purchased multiple automobiles/trucks and felt i got a very fair price for my trade-ins. The service department is top tier with state of the art technology and a highly qualified group of technicians. More

Report | Print

Truly appreciated the concierge service of pick up and delivery. Communication was good for the handling of the recall and routine maintenance services. Will and Jesse were a pleasure to work with. delivery. Communication was good for the handling of the recall and routine maintenance services. Will and Jesse were a pleasure to work with. More

Report | Print

Could not have been any better; they took into account my limitations due to my being on oxygen limitations due to my being on oxygen More

Report | Print

Excellent service department. The staff are friendly and knowledgeable. The service team gets you in and out quickly. The staff are friendly and knowledgeable. The service team gets you in and out quickly. More

Report | Print

I don't like posting negative reviews, but they are he WtORST. Don't go there unless you want to feel taken advantage of. We were extremely disappointed with the service we received at Columbia Ford. A WtORST. Don't go there unless you want to feel taken advantage of. We were extremely disappointed with the service we received at Columbia Ford. After bringing our car in on three separate occasions, it became clear that we were wrong to trust them. By the third visit, we realized that they lack the honesty and integrity we expected from a reputable dealership. We will NEVER return and will tell everyone we know to stay away. Service: Despite claiming to have "certified technicians," it felt like they were just throwing parts at our car with no understanding of the actual issue. They not only failed to fix the problem, but it also created MORE problems and left us with an ever-growing bill. To make matters worse, they misdiagnosed another problem entirely, forcing us to take the car to multiple other shops for further repairs. Customer Service: We were misled at every turn. They initially told us there was only one way to resolve the issue, but when that didn't work, they replaced three other parts without explanation. When we called them out on their poor service, we were blamed for the problems they caused and were told they shouldn't have even taken my vehicle because its "too old" (its only 10 years old) If you're looking for honest, reliable service, we highly recommend going elsewhere. P.S. A friend of ours, who is a former Ford technician, shared that many Ford dealerships are more focused on making money than providing quality service, often relying on customers' lack of knowledge about cars to push unnecessary repairs. More

Report | Print