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Wilder Hickman
Wilder Hickman
Service Manager
Mercedes-Benz of Midlothian
12200 Midlothian Tpke
Midlothian, VA 23113
49 Reviews
Wilder Hickman is the Service Manager at Mercedes-Benz of Midlothian and has over 17 years of automotive experience. Wilder grew up in Fredericksburg, VA, but his passion for cars prompted a move to Houston, TX to train as an automotive technician. Upon graduation, he was accepted into the Mercedes-Benz ELITE technician program and moved to Massachusetts for specialized training in MB vehicles and systems; he graduated as valedictorian. Wilder has leveraged his years of technical experience to bring top-tier customer service to our Service Department. Wilder’s interests are spending time with his wife and their animals. He enjoys board games and spending time outdoors.
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Write a Review49 Reviews of Wilder Hickman
December 12, 2024
She was very helpful and friendly! She made me feel comfortable when making decisions and was informative about the suggested services She made me feel comfortable when making decisions and was informative about the suggested services More
by vondeleparham
Verified CustomerOther Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz
December 06, 2024
Great experience, great staff, they stay busy and I was patient. Appreciated the follow up. patient. Appreciated the follow up. More
by DALETVASQUEZ361
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz
November 15, 2024
Super service and an excellent advisor He really helped me out. Very good service above the norm. me out. Very good service above the norm. More
by WRAASER
Other Employees Tagged: Wayne Booth
November 09, 2024
Amazing customer service, they go above and beyond to take care of your car needs Would recommend to friends and family take care of your car needs Would recommend to friends and family More
by Alex.Shamsi
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz
November 09, 2024
Excellent service, however, the car could have been cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor cleaner upon pickup. I'm used to having the car washed and vacuumed as a courtesy. When picked up the plastic was still on the seat, the paper floor mat was still in place and the work number was on the dash. I know these are small things, but to me, it's all in the details that drive excellence. More
by JCRAIG.CSM
Other Employees Tagged: Ragina Fitz
November 06, 2024
The service from making the appointment to picking up the car was exceptional. Mr. Hoke was helpful and knowledgeable. The communication was excellent. Thank you car was exceptional. Mr. Hoke was helpful and knowledgeable. The communication was excellent. Thank you More
by PAULASIMPSON1353
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz , Chyme Hoke
October 06, 2024
Our salesperson went above and beyond to help us with the purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. More
by npchell
Other Employees Tagged: Scott Lambert, Alan Mansfield, Ragina Fitz , Will and Frank Costa
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