Whitten Reviews

My husband and I have been to several dealerships in our time, we both highly recommend Whitten Brothers of Ashland. When purchasing a vehicle you can become completely overwhelmed. The team made our purcha time, we both highly recommend Whitten Brothers of Ashland. When purchasing a vehicle you can become completely overwhelmed. The team made our purchase smooth and pleasurable. Our salesman Ross was completely knowledgeable and explained all down to every minute detail. He made our experience easy and fun. When getting down to the complicating finance part of our deal, Nick made us feel comfortable without any pressure. Our financing down to the explanation of our warranty was so simplified. When bringing our truck back for ceramic coating, we were met with wonderful service team. Our experience was so good, the team is in search of another vehicle for us. More

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Very friendly and professional dealership. Listen to my needs and wants and provided me with my options they had. We even willing to get a vehicle from another location if needed. No pressure Listen to my needs and wants and provided me with my options they had. We even willing to get a vehicle from another location if needed. No pressure to buy just showed me what I was asking for and let me decide. Great pricing and followed up after the sale to make sure everything was ok. Love my new truck and I am glad I chose whitten brothers in ashland. Cathy you are the best. More

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I believe this was my 9th truck I've bought from Whitten and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. More

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This is the 3rd vehicle we have bought from Whitten Brothers and Cathy. We would not go anywhere else. We have never been treated better at the dealership. Brothers and Cathy. We would not go anywhere else. We have never been treated better at the dealership. More

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They have had my Jeep GCK for 2 months. It has Chrysler extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who g extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who gave me a tentative date of December. Didn't sound like he was sure it would be repaired then. So Chrysler can't make a transmission for my car. Buy a jeep at your own risk! More

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I bought a truck from them in February 2019 after a few long road trips in it I decided it really wasn't for me, so I decided to go trade it in. Only then did I find out the 2017 truck with 19k miles had a long road trips in it I decided it really wasn't for me, so I decided to go trade it in. Only then did I find out the 2017 truck with 19k miles had already been in 2 accidents according to carfax. I wouldn't have bought the truck had I known that knowing it decreases the value on a trade in. I admit I didn't ask for the carfax but it also wasnt offered to me during the rushed transaction. UPDATE: Mr. Harrison and Mr Cohen went above and beyond to make this situation right. I took away a star only bc the situation happened. I hope they initiate a protocol to help others with this in the future. I'm happy with the outcome and will not hesitate to look here again More

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