Wes Taylor-Ortiz

I had very bad experience with the sales person. He did not follow through entire sale. I keep calling him and asking him questions. He didn’t have no answers. He was promising that he’s going to fo He did not follow through entire sale. I keep calling him and asking him questions. He didn’t have no answers. He was promising that he’s going to follow, but he never did. I ask for managers. None of the managers called at least four times I called and asked for the manager. Nobody did then I told him that I’m going to write a complaint to the corporate office then I finally get a call from one manager Plates and registration never received by mail after 60 days. The tags are expired that I have to go personally to the DMV office and dealer was trying to convince me that I don’t have to do that now I am in the position where my temporary taxes are expired and dealer would not do anything about it . More

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John was great to work with - found the car we wanted and he knows bmw cars- would recommend him to anyone he knows bmw cars- would recommend him to anyone More

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