Wes Taylor-Ortiz

Your people make the difference, everyone from lot person to staff simply walking through the lounge, asking if anyone needed any coffee or drinks. The staff does what they commit to completing, or ready ad to staff simply walking through the lounge, asking if anyone needed any coffee or drinks. The staff does what they commit to completing, or ready advise customer. More

by goshoxs Verified Customer Verified Customer

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I had very bad experience with the sales person. He did not follow through entire sale. I keep calling him and asking him questions. He didn’t have no answers. He was promising that he’s going to fo He did not follow through entire sale. I keep calling him and asking him questions. He didn’t have no answers. He was promising that he’s going to follow, but he never did. I ask for managers. None of the managers called at least four times I called and asked for the manager. Nobody did then I told him that I’m going to write a complaint to the corporate office then I finally get a call from one manager Plates and registration never received by mail after 60 days. The tags are expired that I have to go personally to the DMV office and dealer was trying to convince me that I don’t have to do that now I am in the position where my temporary taxes are expired and dealer would not do anything about it . More

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John was great to work with - found the car we wanted and he knows bmw cars- would recommend him to anyone he knows bmw cars- would recommend him to anyone More

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