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Wayne McCarthy
Wayne McCarthy at Bocker Auto Group
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Wayne McCarthy

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
56 Reviews

Dealership Experience

50 yrs, 10 mos

Industry Experience

53 yrs, 5 mos

4.9

56 Reviews

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56 Reviews of Wayne McCarthy

February 08, 2025

Dealership Rating
Employee Rating

BOCKER has always been a great dealership friendly people in good service. Easy to get an appointment for service and quality work is always done. More

by lrhughes42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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February 05, 2025

Dealership Rating
Employee Rating

Gave propt service adhering to schedule time. Kept me informed of everything being performed on behicle. Provided a warm, friendly atmosphere with clean waiting area. More

by kerin-gv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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Feb 05, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that you received prompt service and felt informed throughout your visit at Bocker Chevrolet GMC. Creating a warm and friendly atmosphere is a priority for us, and we're glad you enjoyed the clean waiting area. We look forward to welcoming you back in the future! Sincerely, The Bocker Chevrolet GMC Team

February 01, 2025

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Employee Rating

As always Bocker goes above and beyond to make everything perfect for the customer. I've been a repeat customer since 2012 and 5 new vehicles later and I'm still smiling! More

by wndy.morris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Brandon Busker, April Fyock, Brad Leverton, Greg Stronczek

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Feb 04, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such positive experiences with Bocker Chevrolet GMC since 2012 and that you're still smiling after purchasing five new vehicles. It's our top priority to go above and beyond for our customers, and your loyalty means the world to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

January 27, 2025

Dealership Rating
Employee Rating

Best Chevy dealer I have been to, Friendly service and clean shop. Nice waiting area. Everyone was so friendly and helpful. More

by rotonut2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton

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Jan 28, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Bocker Chevrolet GMC. Providing friendly service and maintaining a clean, welcoming environment is important to us. We appreciate your kind words and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

January 25, 2025

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Employee Rating

still waiting for parts for my car, left out in the cold and I think the diesel fuel congealed. More

by l.kraut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton

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Jan 27, 2025

Bocker Auto Group responded

Thank you for sharing your experience with us. We understand your concern regarding the delay in receiving the parts for your vehicle and the potential impact on its performance. At Bocker Chevrolet GMC, we strive to provide timely service and support. We encourage you to reach out to us directly so we can assist you further and address your needs. Your feedback is appreciated, and we will work diligently to ensure a resolution. Sincerely, The Bocker Chevrolet GMC Team

January 24, 2025

Dealership Rating
Employee Rating

Bocker's did a great job on my scheduled appt. Had me in and out in no time at all. Friendly folks. Thank you More

by MPDOMINI1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock

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Jan 24, 2025

Bocker Auto Group responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bocker Chevrolet GMC. Our team strives to provide friendly and efficient service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

January 24, 2025

Dealership Rating
Employee Rating

Everything went great they did a great job. i have always had good luck with them. More

by garydubey71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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Jan 26, 2025

Bocker Auto Group responded

Thank you for your kind words! We're thrilled to hear that everything went great and that you've always had a positive experience with Bocker Chevrolet GMC. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

December 09, 2022

Dealership Rating
Employee Rating

If you're in the market for new or used vehicle, call Jason or Delbert at Bocker Auto Group...Best customer service around...we've been to other dealers but Bocker continues to deliver in every way...We More

by Kevin Harn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Austin Bowser , Chuck Hays, Jason Bardell

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Dec 09, 2022

Bocker Auto Group responded

Thank you so much for taking the time to write such great feedback, Kevin. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Jason and Delbert were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Bocker Chevrolet Buick GMC Team

November 26, 2021

Dealership Rating
Employee Rating

Just bought second car from Brandon Busker. The process has been smooth and easy each time. The service guys have been great. Overall the dealer offers personal service and attention. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Busker, April Fyock, Brad Leverton

Report | Print
Nov 29, 2021

Bocker Auto Group responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Bocker Chevrolet Buick GMC Team

May 21, 2021

Dealership Rating
Employee Rating

5/15/21 wasn't happy after getting a oil change, cashier asking for pin number so he could put it in. Without any regards to who was standing bye. More

by Wdav60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 25, 2021

Bocker Auto Group responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bocker Chevrolet Buick GMC Team

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