Warren Jacobs

The staff very cordial and friendly. They gave me fast service. And I ma staified by the service and customer care. . They gave me fast service. And I ma staified by the service and customer care. . More

by dadeyom Verified Customer Verified Customer

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Excellent service for a visiting out of stater. Prompt scheduling and prompt service Thank you. Prompt scheduling and prompt service Thank you. More

by jkane2727 Verified Customer Verified Customer

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The people are friendly, they listen to you and provide answers to my questions in a way that I could understand answers to my questions in a way that I could understand More

by tdwilliams1 Verified Customer Verified Customer

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Fantastic communication. Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solu Daniel Garcia is the best advisor at Koons! Daniel was patient and understanding with a concern I had and was more than accommodating to seek a solution. Thank you!!! More

by eempty Verified Customer Verified Customer

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Koons Arlington Toyota has taken good care of my car for the past 15 years. They are thorough in their work, and that gives me peace of mind. the past 15 years. They are thorough in their work, and that gives me peace of mind. More

by phil.meilman Verified Customer Verified Customer

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Great service. Excellent communication, they reached out even earlier than expected when my vehicle was ready. Excellent communication, they reached out even earlier than expected when my vehicle was ready. More

by geoliao Verified Customer Verified Customer

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Christian is professional and personal able. He keeps me updated and always provides me with recommendations. He keeps me updated and always provides me with recommendations. More

by oakleyguy Verified Customer Verified Customer

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Fantastic service nice environment your car will be ready at the time they give you. at the time they give you. More

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Service department has twice in a row not honored appointments I've scheduled. First was simply to mount a tire, but when I came back 2 hours later they hadn't even started the work. Then, earlier appointments I've scheduled. First was simply to mount a tire, but when I came back 2 hours later they hadn't even started the work. Then, earlier this week, I dropped my car off for routine service at 10:30 am, then got a call mid-afternoon asking me if I could leave my car overnight because once again no one had even looked at the car yet! I said no, had a friend drive me back to the dealer, and decided it's time to find other options. More

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Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. and knowledgeable.I always get excited when i go to Koons Arlington. More

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