We have always had a very positive outcome whenever we
take one of our cars into Koons Arlington Toyoata to have it serviced. Today was the best one I ever had as they expertly addressed the issue we wer
take one of our cars into Koons Arlington Toyoata to have it serviced. Today was the best one I ever had as they expertly addressed the issue we were experiencing and did it in less than an hour. Kudos!
More
by Steve
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2026 -
Koons Arlington Toyota responded
Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I purchased my 2025 RAV4 Hybrid at Koons Arlington Toyota
and have been quite satisfied with the purchase and service received. Oscar Canales is straightforward in explaining and arranging service, keeping
and have been quite satisfied with the purchase and service received. Oscar Canales is straightforward in explaining and arranging service, keeping me well informed.
More
by genemc2
Verified Customer
Verified Customer
Jul 14, 2026 -
Koons Arlington Toyota responded
Thank you for sharing your experience with your 2025 Toyota RAV4 Hybrid. We appreciate Oscar’s clear explanations and updates during your service. Enjoy your RAV4 hybrid and drive safely.
Every appointment I have had here has been great - they
are friendly, reliable, communicative, and helpful. I will continue going here with my Toyota as long as I live in the area.
are friendly, reliable, communicative, and helpful. I will continue going here with my Toyota as long as I live in the area.
More
by drmines52
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Koons Arlington Toyota responded
We appreciate you bringing your Toyota RAV4 Hybrid in and are glad Oscar and the team have been friendly and reliable each time. It means a lot that you’ve found our communication and service helpful. We look forward to supporting you with future appointments.
Christian Lobo has provided me with great service and is
absolutely trustworthy. However, the latter has not been my experience with everyone at Koons. I would strongly recommend Koons service, provided th
absolutely trustworthy. However, the latter has not been my experience with everyone at Koons. I would strongly recommend Koons service, provided the appointment was made with Christian.
More
by magleaf72
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Koons Arlington Toyota responded
Thank you for your review. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again!
Oscar has been my "go to guy" for all my Toyota
Maintenance and Repairs. He is great with customer service, great communication skills and always takes great care of my Toyotas since 2015.
Maintenance and Repairs. He is great with customer service, great communication skills and always takes great care of my Toyotas since 2015.
More
by cbd108
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Koons Arlington Toyota responded
Oscar’s communication skills and attention to detail make every maintenance visit a smooth experience. Thank you for trusting us with your Toyota bZ and relying on his expertise since 2015.
The dealership had great service.
The service department was very friendly and knowledgeable. Would definitely go back there again.
The service department was very friendly and knowledgeable. Would definitely go back there again.
More
by marwanmina
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2026 -
Koons Arlington Toyota responded
Thank you for recognizing our service department’s warm welcome and expertise. Oscar will be delighted to hear you felt well cared for during your Toyota service. We look forward to assisting you again in the future.
Clear communication and increased transparency with
photos and videos - brings a new level of trust.
photos and videos - brings a new level of trust.
More
by CC
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Christian Gudiel
Jul 09, 2026 -
Koons Arlington Toyota responded
Thank you for highlighting our use of photos and videos during your Toyota Corolla service. Oscar and our team are pleased that clear communication increased your confidence in the process. We look forward to assisting you again.
Oscar Canales was fast, attentive, and professional.
Thorough servicing and quick turnaround are much appreciated.
Thorough servicing and quick turnaround are much appreciated.
More
by rlancast
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Koons Arlington Toyota responded
We’re delighted Oscar provided professional and attentive service. We appreciate you noting the thorough work and quick turnaround on your Toyota Prius.
Oscar Canales is the man!
I appreciate his attention to detail and prompt attentiveness. I am a customer for life!
I appreciate his attention to detail and prompt attentiveness. I am a customer for life!
More
by ryan3700
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
Koons Arlington Toyota responded
We’re pleased Oscar’s attention to detail and prompt approach made your Toyota Yaris iA service smooth. Thank you for your loyalty. We look forward to assisting you again.
Jul 07, 2026 -
Koons Arlington Toyota responded
ryan3700, thank you for taking the time to leave us this positive review! Have a wonderful day!
Great service, responsiveness and friendliness.
Really appreciate the level of professionalism, technical expertise and also the focus on customer services.
Really appreciate the level of professionalism, technical expertise and also the focus on customer services.
More
by TCARLSON5
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
Koons Arlington Toyota responded
Thank you for recognizing our team’s professionalism, technical knowledge and attentive service on your Toyota Sienna. We’re pleased that our responsiveness and friendly approach made your visit a positive experience. We look forward to supporting your Sienna in the future.
Jul 07, 2026 -
Koons Arlington Toyota responded
Hi, thanks so much for rating us so high! Be safe on the road!
Dealer Reviews
Cars for Sale
Dealer Log In
