Oscar Canales
Oscar Canales at Koons Arlington Toyota

Oscar Canales | Page 2

Asst Service Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.8
192 Reviews

Oscar speaks Spanish fluently.

4.8

192 Reviews

Write a Review

192 Reviews of Oscar Canales

June 30, 2026

Dealership Rating
Employee Rating

I was told I need brakes and that wasn't true . I'll never come back More

by 2008fatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 05, 2026

Koons Arlington Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 29, 2026

Dealership Rating
Employee Rating

Your price should be fair and affordable. Please make sure your price should be affordable to your client. Thank you very much for your service More

by berhanu_goshu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Koons Arlington Toyota responded

Thank you for trusting us with your Toyota service and for sharing your thoughts on pricing. We understand how important fair rates are and are glad our team could assist you.

June 26, 2026

Dealership Rating
Employee Rating

Fast service friendly workers will be coming back to this location for next service I n More

by burucacelia01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Koons Arlington Toyota responded

It’s great to hear our team provided fast, friendly service for your Toyota RAV4. We look forward to helping with your next visit.

June 22, 2026

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Employee Rating

The pickup after service was chaotic. Only two people to deal with the large number of customers. One employee attempted to help by picking out folks from the line, but he chose someone r More

by ansleydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 26, 2026

Koons Arlington Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Ansley, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 22, 2026

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Employee Rating

Service was good and will be returning, thank you once again. and will see you next time More

by jordan.heddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Koons Arlington Toyota responded

Thank you for sharing your experience with service on your Toyota Tacoma. Oscar and the team are delighted you’ll be returning. We look forward to seeing you next time.

June 18, 2026

Dealership Rating
Employee Rating

I have always found the service advisors at this dealership to very helpful and friendly. I especially appreciate the fact that they provide good advice, and with the option having a job done immedi More

by Clark P. Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Lobo

Jun 18, 2026

Koons Arlington Toyota responded

Thank you for the five-star rating. It’s wonderful to hear our service advisors have been friendly and provided helpful advice along with the option for immediate work on your Toyota RAV4.

June 18, 2026

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Employee Rating

Friendly and helpful. Always taking the time to explain and answer all questions and always in communications with status. More

by chrissycampbell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Koons Arlington Toyota responded

We’re glad you found our team friendly and that Oscar took time to explain each step and keep you informed throughout your service. We look forward to assisting you with your Toyota again whenever you need support.

June 17, 2026

Dealership Rating
Employee Rating

The work on my car was started and completely quickly. The waiting room was clean. My service advisor explained what work needed to be done; he let me figure out what worked with my budget. More

by mafilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Koons Arlington Toyota responded

Thank you for reviewing your Toyota Prius v service. We’re pleased the work was completed promptly and that the waiting area was comfortable. Oscar looks forward to assisting you with any future service options.

June 12, 2026

Dealership Rating
Employee Rating

They're thorough and they share (they actually show me the video) of my inspection. More

by chris.letendre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Koons Arlington Toyota responded

Thank you for highlighting Oscar’s video walkthrough during your Toyota Sienna inspection. We’re pleased our team’s thorough approach and clear communication met your needs. We look forward to assisting you again.

June 10, 2026

Dealership Rating
Employee Rating

Koons Arlington Service Center has provided outstanding service for my 2015 Toyota Sequoia. I typically interact with Christian - who is excellent. More

by hickeyjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Koons Arlington Toyota responded

Thank you for highlighting the outstanding service you received on your 2015 Toyota Sequoia. Christian will be pleased to know his efforts stood out. We appreciate your loyalty and look forward to your next visit.

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