Walter Holmes

I have been a long time customer of Bowditch Ford and have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. Tha have had nothing but good experiences from all departments. On May 31st I traded my SUV for a Maverick. This is the only time I've had a problem. That problem being, resolving why my trade in loan wasn't paid off. This problem was just resolved on Aug. 5th. Throughout that time, I had tried calling, leaving messages, and emailing. I even went up in person 2 times, provided a UPS tracking number, which went nowhere for two weeks. I thought I had been connected with the personnel who could help me but it turns out, I had been led down the wrong path. My prayers are they hold training for everyone, and ensure this doesn't happen to anyone else. If you know your customer is struggling, be sure to get them to the proper source. And if you can't resolve the problem and need more guidance, ask for help. That's what good teams are for. I will remain a loyal customer to Bowditch Ford because I know "life happens" and communicating courteously and properly are the only way to bring attention to a problem. Thank you for making this right! More

by jodypatterson89 Verified Customer Verified Customer

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Very expensive not worth it they allways are trying to sell you more service than you need sell you more service than you need More

by edercontreras1990 Verified Customer Verified Customer

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Awesome dealer Al and don are the best to work with highly recommend bowditch ford highly recommend bowditch ford More

by DAN.T Verified Customer Verified Customer

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... warmth reception ... fast service ... great professionalism ... clean waiting area ... Tristan is simply the best representative of this establishment other than the helpful everywhere manage professionalism ... clean waiting area ... Tristan is simply the best representative of this establishment other than the helpful everywhere manager! More

by sexualchocolate013 Verified Customer Verified Customer

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Al had me in and out in a reasonable time frame. Everyone I spoke with was very professional. Everyone I spoke with was very professional. More

by LITTLEDANE0112 Verified Customer Verified Customer

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My Ford Transit had drive train coupling problems I use it for business, took it in on friday July 18 and it was ready Monday July 21. WALTER HOLMES and His Team are outstanding with customer care! Thank it for business, took it in on friday July 18 and it was ready Monday July 21. WALTER HOLMES and His Team are outstanding with customer care! Thank You Bowditch family. I am so pleased More

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I have been a Bowditch customer since I bought my 2013 Escape in May 2014. I traded the 2013 in for a 2022 Escape this past January. I ran over a nail last week that punctured one of my tires. I took it t Escape in May 2014. I traded the 2013 in for a 2022 Escape this past January. I ran over a nail last week that punctured one of my tires. I took it to a nearby tire company that advised me that the tire could not be repaired and said I needed to replace all four tires because of the all wheel drive feature. I called my service technician at Bowditch and explained the problem and I was told to bring my car in for them to check my tire. When I arrived all the service technicians treated me like family! And my tire was repairable...and I did not need to buy any new tires. Thank you Bowditch for being the place I have trusted to service my cars for 11 years ..and I have never been disappointed! More

by debrjon Verified Customer Verified Customer

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Fast and very professional I will be bringing my truck back for maintenance again and again back for maintenance again and again More

by NO24 Verified Customer Verified Customer

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Al and Walter are pretty darn good at what they do. Great customer service skills!!! I called and did everything I asked of them. It’s always a pleasure to work with them and they go the extra mile to Great customer service skills!!! I called and did everything I asked of them. It’s always a pleasure to work with them and they go the extra mile to make sure you leave happy. More

by 8Timebuyer Verified Customer Verified Customer

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Always excellent service! Customer care is great. People are very friendly! I do recommend this dealership. Customer care is great. People are very friendly! I do recommend this dealership. More

by A Wall Verified Customer Verified Customer

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