Walter Holmes
Walter Holmes at Bowditch Ford

Walter Holmes | Page 2

Service Manager

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
89 Reviews
4.6

89 Reviews

Write a Review

89 Reviews of Walter Holmes

February 28, 2026

Dealership Rating
Employee Rating

Aim to please and they do it quite well They are very professionally and attentive to details More

by sexualchocolate013
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon , Tristan and Walter

February 27, 2026

Dealership Rating
Employee Rating

I haven’t even received my vehicle and they won’t update me on it. When ever I ask about the vehicle they just tell me to check back on this day or that day. Wouldn’t even give me a loaner car since my vehi More

by dragoonslayer30
Recommend Dealer
No

Other Employees Tagged: Walter Holmes

February 19, 2026

Dealership Rating
Employee Rating

Excellent, timely, and friendly service by installing assessories. Other services were recommended by staff based on required vehicle needs. Highly recommend using Bowditch Ford for your service needs. More

by rcone1219
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Al Cusano

February 17, 2026

Dealership Rating
Employee Rating

The customer service was great as usual. I will always have my truck serviced with them. More

by SCOTTMOORE454
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Cusano, Tristen Brannon

January 14, 2026

Dealership Rating
Employee Rating

Your Service Advisor Al Cusano always gives me the best service. He is a great asset to Bowditch and that’s why I keep coming More

by KC
Service Price Transparency
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Recommend Dealer
Yes

December 17, 2025

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Always very friendly and accommodating. Their concierge service is the greatest. Their service department is second to none. More

by BU1HANSON
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Recommend Dealer
Yes

December 07, 2025

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Great service, clean comfortable waiting area. Nice professional service people. It was a good experience More

by Peggy.Higgins
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

Nice service center. Technicians outside got me through sign in process, Waiting room comfortable. My car was ready, service terrific, as soon as practicable. I'll be More

by magubanc
Service Price Transparency
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Recommend Dealer
Yes

November 29, 2025

Dealership Rating
Employee Rating

Tristan was so accommodating and helpful. The repair was not 100% at the time of departure. Tristian stepped in and took care of the repair being corrected. Thanks More

by CORNELIUS_GREEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Cusano, Tristen Brannon

November 27, 2025

Dealership Rating
Employee Rating

Totally awesome Service every single time! My go to for over 10 years now! Both buying and service! More

by starlady91104
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2026

starlady91104 responded

You Guys Rock!!!!

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