Check out Vladamir Tanev's reviews on DealerRater

December 19, 2022

Dealership Rating

Employee Rating

Unorganized, will not respond to any attempts to contact after sale without continued attempts. Untrustworthy, incompetent, should not be representing Toyota or Lexus. Obviously takes advantage of out of st after sale without continued attempts. Untrustworthy, incompetent, should not be representing Toyota or Lexus. Obviously takes advantage of out of state customers. Over 100 days and I still have no title and a vehicle I am paying for that I cannot drive due to expired tags. More

by MSLOANE1965

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Victor Aguilar

Report | Print

Dec 22, 2022 -

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Dec 22, 2022 -

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 29, 2022

Dealership Rating

Employee Rating

Put a $1K deposit back in July for an NX350h. Insisted that he confirm in writing that the deposit was refundable, which he did. Fast forward early November. I asked for my deposit to be refunded Insisted that he confirm in writing that the deposit was refundable, which he did. Fast forward early November. I asked for my deposit to be refunded. Vlad said I had to stop by to have my cc swiped. I stopped by on a Saturday and he then claimed the system had just changed and they didn't need to swipe my credit card. Ok, they promised to post the refund on Monday. Of course nothing happened. Called a week later and they promised to get back to me by end of day which they did not. At this point I am disputing the charge through the credit card company. More

by Fahrradman

Recommend Dealer

No

Report | Print

Dec 03, 2022 -

Lexus of Arlington responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 03, 2022 -

Fahrradman responded

Bottom line is you guys tried to steal my deposit. You've had plenty of time to look into this as there is enough information in my message (unless Vlad pulled this on multiple people trying to buy a new NX350h) to figure out which customer I am. I get you are trying to mitigate the bad review, but here's an idea, don't try to steal people's money and you won't get a bad review. FYI, I am passing my contact info privately. I'll listen, but what happened, happened.

Dec 03, 2022 -

Lexus of Arlington responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 03, 2022 -

Fahrradman responded

312.622,5296

November 10, 2022

Dealership Rating

Employee Rating

Arlington Lexus and all the staff provided very professional service. The new car purchase was flawless. professional service. The new car purchase was flawless. More

by RICHARDDROZD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Demos, Marcin Ajdukiewicz, Igor Zigic , Yegor Azarov

Report | Print

Nov 11, 2022 -

Lexus of Arlington responded

Richard, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 08, 2022

Dealership Rating

Employee Rating

Great inventory. Sales people are knowledgeable. Pretty large waiting room, with multiple tvs, food and beverages. Sales people are knowledgeable. Pretty large waiting room, with multiple tvs, food and beverages. More

by 66hockeystix

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Demos, Victor Aguilar

Report | Print

Nov 09, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

October 29, 2022

Dealership Rating

Employee Rating

Great sales and financing experience. Would recommend to others. Looking forward to driving the car for a very long tine Would recommend to others. Looking forward to driving the car for a very long tine More

by JOHNTCASEY

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Aguilar

Report | Print

Oct 30, 2022 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 20, 2022

Dealership Rating

Employee Rating

Very happy with my experience! All staff were extremely professional and knowledgeable. This is my 5th Lexus I have leased through ALIP All staff were extremely professional and knowledgeable. This is my 5th Lexus I have leased through ALIP More

by STEVE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Peter Demos , Yegor Azarov

Report | Print

Oct 20, 2022 -

Lexus of Arlington responded

Steve, Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 06, 2022

Dealership Rating

Employee Rating

Before the purchase when I was gathering information on the vehicle we wanted it was easy to get in touch with sales. The salesman and sales manager were very friendly and easy to contact. The price stated the vehicle we wanted it was easy to get in touch with sales. The salesman and sales manager were very friendly and easy to contact. The price stated on the website was the price of the vehicle with no additional fees other than the traditional cost. I was also assured there were two keys for this vehicle. However, after signing the papers The salesman handed me one key. I told him I was assured there were two keys and he says yes but the previous owner still has one and he will try to get it to me. I told him try is not what I was promised. He told me he would call me the following day and let me know the status. The salesman never called. I waited a day and still no call so I text him he did not return the text so I tried calling the sales manager. He would not receive my calls. It got to the point where I was immediately sent to extension which is not available. They will not answers calls and will not answers text. I am out $400 for a new key. Before the sale everyone was friendly but after I sign the papers no one wanted anything to do with me. The salesman had assured me that the sales manager always took care of the problems however he could not promise he would take care of this one but he said in the past he always took care of the problems. It appears the way he way he takes care of problems is to never answer the call. More

by Eaton

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Yegor Azarov

Report | Print

Oct 09, 2022 -

Lexus of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 09, 2022 -

Lexus of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Oct 10, 2022 -

Eaton responded

At this time we believe email will be the best way to communicate.

Oct 10, 2022 -

Eaton responded

At this time email is the best way to contact us. We should have our second key. We were told before the purchase that two keys came with the car which means we paid for two keys. Also because the way we were treated after the sale. Our text and phone calls were not answered and my calls eventually were sent to a non-working extension 757. Makes us wonder how many others were sent to the same extension.

October 04, 2022

Dealership Rating

Employee Rating

Great service, good and knowledge advisers , dealership waiting area offers variety attractions and pleasures clean and nice waiting area waiting area offers variety attractions and pleasures clean and nice waiting area More

by MACHINETOOLSOLUTIONS

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Josie Garcia

Report | Print

Oct 04, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

October 02, 2022

Dealership Rating

Employee Rating

Quick to the point team no games . Went it to buy a car left in about an hour and a half. Great experience! Went it to buy a car left in about an hour and a half. Great experience! More

by M.GULLAN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marcin Ajdukiewicz, Mark Silverston, Igor Zigic, Edwin Thalhammer, Beverly Luna, Adam Lemke, Brianna Modugno , Yegor Azarov, Sarah Lavigna

Report | Print

Oct 03, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

September 30, 2022

Dealership Rating

Employee Rating

The best group of professional people . It was such a great experience . I got a new car and everyone was very knowledgeable and helpful. Thank you Igor and your team! We will be back. It was such a great experience . I got a new car and everyone was very knowledgeable and helpful. Thank you Igor and your team! We will be back. More

by EDYTA00

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Peter Demos, Igor Zigic , Jordan Zell

Report | Print

Oct 03, 2022 -

Lexus of Arlington responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

Vladamir Tanev | Page 3

Sales Consultant

Lexus of Arlington

100 Reviews of Vladamir Tanev

Dealership Inventory (193 Vehicles)