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Vitaliy Khlebnikov
Vitaliy Khlebnikov at Herb Gordon Subaru
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Vitaliy Khlebnikov

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
440 Reviews
5.0

440 Reviews

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440 Reviews of Vitaliy Khlebnikov

February 11, 2025

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Employee Rating

The customer service experience at the Herb Gordon Service Center was really exceptional. I was a very happy customer. More

by -M-
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 18, 2025

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2025

Dealership Rating
Employee Rating

Great work, very fast and good Good service department. Thank you Vitaliy Great. 10 score More

by galina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Herb Gordon Subaru responded

Hi Galina, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 01, 2025

Herb Gordon Subaru responded

Hi Galina, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 24, 2025

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Employee Rating

I emailed a question about my warranty on my Outback and I received a call back in less than an hour from Vitaliy Khlebnikov (Service Advisor) and he answered my question. More

by chrisc30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2025

Dealership Rating
Employee Rating

Because of my service representative, Vitaly, my experience at Herb Gordon is a positive one. He goes above and beyond to keep me informed and make sure I understand everything. More

by jstovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

January 18, 2025

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Employee Rating

A Subaru-only dealership is so different from competing mixed dealerships and especially dealerships selling only competing brands. Reliable cars. Reliable people. Low pressure. Subarus are quite numer More

by — New buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bethany Ramirez , Luke Coard

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Jan 20, 2025

Herb Gordon Subaru responded

Hi, thank you so much for your positive comments about Herb Gordon Subaru! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2025

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Great Service! !! In and out in less than 90 minutes !! Love this Dealership !!! Thank you More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Herb Gordon Subaru responded

Hi Susan, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 13, 2025

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Employee Rating

I have used this dealership for service for about 15 years. Always honest and reliable. More

by Bfoster109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2025

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Employee Rating

Service was great. Friendly and knowledgable staff, comfortable waiting area, thorough and careful inspection of the vehicle. All great. More

by baltner123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

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Jan 11, 2025

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 18, 2024

Dealership Rating
Employee Rating

Herb Gordon Subaru service is fair, honest, convenient, and easy to schedule. Vitaliy is a great service representative! More

by cameron.asylum@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

Dealership Rating
Employee Rating

Always prompt and the always under promise and over deliver. Great customer services. Promises kept and deadlines met. More

by wjbonsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Rogers, Jerell Latham

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Dec 15, 2024

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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