Vinicius "Vinny" Santos | Page 2

Service did not take as long as I had anticipated. Got us out in under one hour. Got us out in under one hour. More

by PUGSLY Verified Customer Verified Customer

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The Michaels and Vinny were great. They stayed late to show me around and fulfilled all of their promises. They stayed late to show me around and fulfilled all of their promises. More

by TREESOFWOODS Verified Customer Verified Customer

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My name is Marzinete Pilch. I have been a Hyundai customer since 2004. When I bought my new Santa Fe in 2004 and 2015, I purchased Tucson from the exact Hyundai in Dickson City. I have been a Hyundai customer since 2004. When I bought my new Santa Fe in 2004 and 2015, I purchased Tucson from the exact Hyundai in Dickson City. In May 2022, I went to Hyundai in Dickson City to check my Tucson due to a recall I had. I decided to go to the sales department and asked if there was a Palisade, and the salesman, Vinicius Santos, showed me the only vehicle available in the store. I liked it and decided to buy it. I asked what model it was, and he told me it was an average model because the basic one wasn't available in their store. I trusted the salesman; after all, I had already bought two cars from Hyundai and felt confident. During the negotiation, he told me that the car cost $44,015.00, and there was no MSRP paper on the car window, as was usual. I thought the price was high, but I trusted the seller because I've been a Hyundai customer for almost two decades. I wouldn't imagine Hyundai would use bad faith with a loyal customer like me. 2 months after purchasing my car, I went to clean it and found the MSRP paper from my car with a value of $36,815.00 hidden inside the car under the seat. I was super upset. I called the seller and questioned the car's value, but he never answered. At that moment, I went online and found that my car was the basic model, "Palisade SE AWD". To this day, I still feel like an idiot who trusted a salesperson who wasn't transparent with me, and neither was the manager present. I wonder: Why lie? Deceiving a customer to that extent. What sales technique is Hyundai using? I know this review doesn't make any difference to them because the sale has already been completed. But I believe I was not the only one to be deceived by Dickson City Hyundai. The bad character of this salesperson and the store is unbelievable that someone could do such a scam with a customer of two decades with excellent credit. I feel shaken, and when I think about this purchase, I can't even sleep. I thought I was making a good purchase. I'm a foster mother, and I bought this car to accommodate my foster children better. I was very innocent in trusting this seller, who had no ethics or descent. The Dickson City Hyundai store lost a great customer, which doesn't matter to them because they keep doing the same thing. I will never buy a car from you again, as I also warned several friends and family about the sales technique you use to deceive the buyer; you don't put the price of the car on the window as usual and then dictate its price absurd. I hope this review serves as a warning so people don't fall for this scam like I did. Very sad. My rating for the salesmen Vinicus Santos is 0. ​ More

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Vinny Santos was my salesmen . He was awesome . He listened to me . He was very patient and accommodating. I would recommend Vinny to my friends. The dealership was clean , frien He was awesome . He listened to me . He was very patient and accommodating. I would recommend Vinny to my friends. The dealership was clean , friendly and welcoming . They were also very quick at responding to my internet query. Which I had inquired about a vehicle at many dealers within a 150 mile radius of my home. Dickson City was the first to reach out to me . I gave them the first chance at selling me a vehicle . Vinny came though . More

by IYDREAMS Verified Customer Verified Customer

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I would go back to Dickson City Hyundai. I am very satisfied with the customer service I’ve received. I am very satisfied with the customer service I’ve received. More

by Michael.r.Hales.jr Verified Customer Verified Customer

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I had a great experience at Dickson City Hyundai. I will be returning for sure. I will be returning for sure. More

by Michael.r.Hales.jr Verified Customer Verified Customer

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Great experience. Vinny was very helpful and courteous in the whole buying process. Would recommend buying from them. Vinny was very helpful and courteous in the whole buying process. Would recommend buying from them. More

by zalewskiw24 Verified Customer Verified Customer

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I had a great experience at Dickson City Hyundai. Keeran was such a great help. He worked with me and got me a great deal. He is such a great sales person. He made me feel like I knew him for years. Keeran was such a great help. He worked with me and got me a great deal. He is such a great sales person. He made me feel like I knew him for years. We had many laughs while I was there. We even made a stop at Burger King! I will be a repeat customer. Keep up the great work! More

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DCH is a great dealership to deal with, my wife and I just bought a new hybrid that was exactly what we were looking for, it had all the features that we wanted. They gave us a great deal on our used car just bought a new hybrid that was exactly what we were looking for, it had all the features that we wanted. They gave us a great deal on our used car and our salesman Vinny Santos was so nice and knowledgeable and helpful in every way. He answered all of our questions and took his time with us. Thanks again DCH🙏 Terry and Arlene More

by Terry Verified Customer Verified Customer

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This is my second vehicle I purchased from Dickson City. Outstanding customer service and support. Outstanding customer service and support. More

by BAZKACZ Verified Customer Verified Customer

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