Vincent Vetere | Page 37

Rallye Mercedes Service Top notch service, extremely professionals staff and an excellent experience every time. I have been dealing with Rallye for car sales and service sin Top notch service, extremely professionals staff and an excellent experience every time. I have been dealing with Rallye for car sales and service since 2009 and they never let me down. More

by MARCB116 Verified Customer Verified Customer

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Exceptiona service great stuff. Highly 3rd recommended I have been using Rallys for many years and the reason I keep going back is the personal, professional and you in and out quickly. They always keep y I have been using Rallys for many years and the reason I keep going back is the personal, professional and you in and out quickly. They always keep you update on your car progress and provide you with a lonar car. This year unfortunately visited Rallye probably over 10 appointments in this past 10 month's. The problem I am having is nothing to do with them . The positive is they are always taken care of my needs. And that's what matter. I wouid highly recommended them to anyone I know. Uzi More

by UZI Verified Customer Verified Customer

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Supreme Service I have been a owner or leader of Mercedes Benz for over Thiry nine years in two states. I have never had service that compares to Rallye Mitors. The s I have been a owner or leader of Mercedes Benz for over Thiry nine years in two states. I have never had service that compares to Rallye Mitors. The staff is always knowledgeable and accommodating. Vincent Vetere makes car troubles a pleasure! More

by CIAOTEA Verified Customer Verified Customer

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Excellent service, all of the people at the dealership were super friendly and extremely efficient . The work was performed on time and the waiting room was exceptional all of the people at the dealership were super friendly and extremely efficient . The work was performed on time and the waiting room was exceptional. Vincent Vetere is tremendous, and highly efficient with my having a minimum if down time. More

by LAWBWM Verified Customer Verified Customer

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Very good Great service manager knew all about my car .i also enjoyed driving the nes 2018 E class as a loaner when my car was returned everything was fixed and Great service manager knew all about my car .i also enjoyed driving the nes 2018 E class as a loaner when my car was returned everything was fixed and my car was returned washed and cleaned inside More

by CODAJE17 Verified Customer Verified Customer

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Repair steering noise .. Quickly identified the issues with my car and did a wonderful job repairing it. Car is a pleasure to drive once again. Vincent Vetere was a pleasure t Quickly identified the issues with my car and did a wonderful job repairing it. Car is a pleasure to drive once again. Vincent Vetere was a pleasure to deal with and very knowledgeable with my vehicle (SL550). More

by issacsim Verified Customer Verified Customer

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Incompetent service expertise on older Mercedes Upon the recommendation of a friend, I brought my 1994 E420 for service: the engine did not run reliably, did not accelerate properly, and occasionall Upon the recommendation of a friend, I brought my 1994 E420 for service: the engine did not run reliably, did not accelerate properly, and occasionally at idling the engine would stop running. Until the summer of 2017 the car never had problems, and I took very good care of it. The old Mercedes still looks very well and drove "like new". My regular mechanic ran out of possible solutions to my erratic problem, and I opted to consult a Mercedes dealership as an "expert". I was promised that they have people experienced in these older models and that they can help me. The car arrived at the dealership on August 22, 2017, and today, on September 21, is still in the shop. They tried unsuccessfully to diagnose the cause of the engine' s issues, and a few days ago I was informed that a Long Island dealership "expert" would be consulted. It does not speak for a service department when "an expert" has to be consulted after 4 weeks of no problem solution. What is also discerning is the lack of timely communication back to me about the status of my car. What a waste of time! I know (as a layman, nevertheless competent to understand automotive technology) that the issues of my car are not unique and that they can be repaired, provided someone knows what to do and trace the problem systematically! More

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Best of the best Vince makes service a breeze. He is knowledable, friendly and honest. The craziest part of servicing my Mercedes is that I don't fear it. I actually l Vince makes service a breeze. He is knowledable, friendly and honest. The craziest part of servicing my Mercedes is that I don't fear it. I actually look forward to it. From the initial consult with Vince to the freshly washed car that gets returned to me, it's a no hassle experience. Bravo! More

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Had an emergency and the entire Rallye staff was amazing! We had the battery fail in our S63 and had roadside assist come to jump start the vehicle that evening. The following morning, I called Rallye Motors We had the battery fail in our S63 and had roadside assist come to jump start the vehicle that evening. The following morning, I called Rallye Motors and spoke with Shaun Weissman who went above and beyond to fit me into their busy schedule. I arrived at the Service Department at the allotted time, and I was wiling to wait as long as necessary to have them look at our vehicle. My son and I did some "window shopping" in the showroom while we were waiting. Vincent was very helpful and arranged to have the vehicle ready in time so that I could pickup our youngest child from the bus stop. Everyone was amazing and we were very happy with the treatment that we received! More

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Outstanding Service Overall outstanding service provided at this service center. My service rep Vincent Vetere was the absolute best! He kept in constant communication th Overall outstanding service provided at this service center. My service rep Vincent Vetere was the absolute best! He kept in constant communication throughout the entire process. Calling me when they figured out the issues and when ordering parts and their arrival. Vincent was also very understanding about having to drop my loaner car off some hours after the service was completed. A consummate professional and true asset to this company. Highly recommended! More

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