Vincent Munoz

I have been chasing the manager for months on reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeli reimbursement for a tow that was caused to faulty repair. they claim a change in management for the delay, yet no one has contacted me with a timeline or resolution. Courtney, the service manager is zero help. More

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I expect the new ownership must perform better in all aspects. It has great personnel resources. aspects. It has great personnel resources. More

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I bought my car from this dealership and the service department is absolutely abysmal. I will never return. Vincent was inattentive. department is absolutely abysmal. I will never return. Vincent was inattentive. More

by KSMITH10245 Verified Customer Verified Customer

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I came 3 times to fix my Rim , dealer messed up my rim, even after 3 times came in the work you guy’s did it is not satisfied , what to do? even after 3 times came in the work you guy’s did it is not satisfied , what to do? More

by atulrathod06 Verified Customer Verified Customer

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The dealership was very friendly & courteous to me. They were prompt & on top of their game. They were prompt & on top of their game. More

by kex68 Verified Customer Verified Customer

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I waited for nearly 4 hours till everything fixed. But now I feel better I feel safe But now I feel better I feel safe More

by masuchiyaeko Verified Customer Verified Customer

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"Audi service department exceeded expectations with exceptional service, professionalism, and efficiency. Highly recommended." thank you exceptional service, professionalism, and efficiency. Highly recommended." thank you More

by Gmercedes448 Verified Customer Verified Customer

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I had an amazing experience with this service center. Vincent was very personal and took care of my car.with no hesitation. Factory airbag recall, changed all my coolant hoses, heater core, belts, parkin Vincent was very personal and took care of my car.with no hesitation. Factory airbag recall, changed all my coolant hoses, heater core, belts, parking brake cables. They did quality work and never disappointed with their work, I highly recommend them. Thanks again to Vincent for making this a memorable experience. I definitely will be using them again. ‘05 AUDI A4 More

by akita94 Verified Customer Verified Customer

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Went for an oil change in December, which took 2 hours. Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried Then in January (1 month later) I got a notification I needed to change my oil because Audi forgot to recalibrate the oil sensor. I called and tried to schedule a follow up visit which was extremely challenging and kept getting sent to voicemail on several attempts to connect to the service department. Very disappointing experience overall. More

by supysingh93 Verified Customer Verified Customer

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Very good experience . Very well organized and the service was done very well. Thank you Very well organized and the service was done very well. Thank you More

by rajatpatnaik04 Verified Customer Verified Customer

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