Vincent Hernandez
Vincent Hernandez at Campbell Ford
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Vincent Hernandez

Service Writer

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.6
197 Reviews

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!

Dealership Experience

2 yrs, 11 mos

Industry Experience

30 yrs, 10 mos

Specialties & Trainings

Ford Certified

4.6

197 Reviews

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197 Reviews of Vincent Hernandez

May 16, 2025

Dealership Rating
Employee Rating

Attempted to fleece me to the tune of $2100 for a repair that was free and fully covered under factory extended warranty More

by DBAKE254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin Davey, Nick Boyd

May 16, 2025

Dealership Rating
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Great job. Fast efficient service. Very convenient. They came and fixed car at my house. More

by No thanks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service

May 16, 2025

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Their communication was great! Very easy to work with. They were very professional. Extremely happy! More

by bc101886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service

May 12, 2025

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I took car back in for the charging system light that came back on again. They can not find out what is causing it to come on.Vincent told me let them know if it comes back on and for me to call and get More

by nolee
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Campbell Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 11, 2025

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Local dealership that has Mechanics that are knowledgeable and take pride in what they do More

by MICHAELCHRONIK
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

May 11, 2025

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he was very helpful polite and got the job done Ihe edge comes back hope More

by JANICELOTITO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service

May 11, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 10, 2025

Dealership Rating
Employee Rating

Our Ford Fusion needed service. Very fast oil change, almost didn’t get time to look at the new vehicles. My service agent Colin is always friendly and courteous. Thanks Campbell Fo More

by arnieob1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Daly Service Department

May 10, 2025

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 07, 2025

Dealership Rating
Employee Rating

Helpful, fast, on time, friendly, and did the job right. Liked the home service. Thanks More

by WHFRAME842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service

May 07, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 02, 2025

Dealership Rating
Employee Rating

I always have great service when taking my car to Campbell Ford. The service there is always fantastic. More

by cwhite2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Mobile Service

May 02, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

May 02, 2025

Dealership Rating
Employee Rating

I go to Campbell Ford for my oil changes. Their rates are comparable to other places. More

by jbeechy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mobile Service

May 03, 2025

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

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