Austin Davey
Austin Davey at Campbell Ford
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Austin Davey

Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Austin Davey

June 02, 2024

Dealership Rating
Employee Rating

Guys were prompt, courteous and did a great job. Will utilize their services again. Thank you! More

by TGDITZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

May 31, 2024

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Campbell Ford does a great job of placing you in a vehicle that you like. More

by mdavy
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Jason Ziesmer

May 31, 2024

Campbell Ford responded

Thank you for leaving us the OUTSTANDING 5 - Star review!! We are glad to hear that Jason, your sales professional, was able to make your experience here a great one, and get you into your new vehicle! We hope to see you in the dealership soon! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

May 28, 2024

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I would say the car washes are not what I was told they would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is More

by klaesch
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fletcher, Erik Blad, Jack Bell, Vincent Hernandez , Troy Cates was an AMAZING salesman - sorry to hear he is gone!

May 24, 2024

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just had oil change and tire rotation done at home , more thorough than quick lubes More

by DIGSBY5
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Campbell Ford responded

Thank you for taking the time to leave us a review! We are glad to hear that our mobile service team was able to make your at home experience a great one! We definitely hope you keep using it or even come in and see us in the dealership!! Thank you, Abigayle Johnson, Business Development

May 06, 2024

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They listen to your concerns very polite. I fine the service personnel to be very professional More

by Als
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Recommend Dealer
Yes
May 06, 2024

Campbell Ford responded

Thank you for taking the time to leave an AMAZING review regarding your experience here in our service department and with our technicians. We are happy to hear they took good care of you and gave you great customer service! Thank you again, Abigayle Johnson, Business Development

May 04, 2024

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So happy we purchased our car here. It is continuing to be a good experience. More

by RNJ5665
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Recommend Dealer
Yes

Other Employees Tagged: Erik Blad, Vincent Hernandez

May 06, 2024

Campbell Ford responded

We are also SO HAPPY you choose to purchase your vehicle here as well! We are glad to hear that you had an AMAZING sales experience with Erik Blad, your sales professional and that he was able to help get you into your new vehicle! We hope to see you back in the dealership! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

May 04, 2024

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So convenient to have it done at home! Saved so much time and hassle of having to take it in somewhere! More

by Lori Vandagriff
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

May 06, 2024

Campbell Ford responded

Thank you for the good review, regarding your experience with our mobile service team. It really is a nice new feature that we offer here at Campbell Ford. We hope you keep using it and coming into the dealership! Thank you again, Abigayle Johnson, Business Development

May 03, 2024

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Very friendly prompt service and very knowledgeable. Mobile service was on time and completed very quickly. More

by CBRADY0927
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Campbell Ford responded

Thank you for taking the time to leave us a GREAT review regarding your service experience here at the dealership. We are glad to hear they gave you great customer service! We hope to see you again and hope you keep using our Mobile Service! Thank you again, Abigayle Johnson Business Development

April 25, 2024

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Service Mgr Austin was very nice and went above to make arrangements for service when he saw I was a firefighter. There was a problem with the vehicle not being picked up at the correct time. Had to call t More

by gregoryd
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Campbell Ford responded

Gregory, thank you very much for your response. I can understand your frustrations with the breakdown in picking up and returning your vehicle. Feedback like this is how I better my team and furthermore future guest. I hope you give our pick up and delivery option another shot going forward, as I can assure you it will be a much better experience. Thanks again and have a great weekend. Austin Davey Service Manager

April 12, 2024

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They were able to complete my service quickly and were able to solve a problem I had. More

by BATTALION307
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

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