Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Vincent Hernandez

Overview Reviews (185) Inventory (202)

Contact Me

View All Employees

< View All Employees

Vincent Hernandez

Refer Me

Vincent Hernandez

Service Writer

Campbell Ford

2801 S 11th St
Niles, MI 49120

Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!

Contact Me

4.6

185 Reviews

Overview Reviews (185) Inventory (202)

Dealership Experience

2 yrs, 10 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Ford Certified

4.6

185 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Vincent Hernandez

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

185 Reviews of Vincent Hernandez

April 18, 2025

Dealership Rating

Employee Rating

Everyone was extremely helpful that day and got me in quickly without an appointment scheduled quickly without an appointment scheduled More

by sherilbower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey

Report | Print

Apr 18, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

April 16, 2025

Dealership Rating

Employee Rating

Very good. Fit us in for being out of town and completed the job by the end of the day. Fit us in for being out of town and completed the job by the end of the day. More

by NA13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Mobile Service

Report | Print

Apr 16, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 15, 2025

Dealership Rating

Employee Rating

Constant pointless messages for marketing and advertisement. You’re a car company advertising like a new medication on basic tv. I’ve opted out of everything and still receive things from you jus advertisement. You’re a car company advertising like a new medication on basic tv. I’ve opted out of everything and still receive things from you just because I used you for a severely overpriced oil change. Eat xxxx and stop contacting me. Warmest regards❤️ More

by One cutie patootie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson, Austin Davey, Ron Metcalf, Mobile Service

Report | Print

Apr 18, 2025 -

Campbell Ford responded

Thank you for your business. If there is anything we can assist you with in the future, please let us know.

April 12, 2025

Dealership Rating

Employee Rating

Was able to change my battery while I waited. Great service. Always easy to work with. Great service. Always easy to work with. More

by DMARCY26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Mobile Service

Report | Print

Apr 12, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 10, 2025

Dealership Rating

Employee Rating

Vincent was great about communicating with me to let me know what was happening with my car. If I called with a question, he always promptly called me back. know what was happening with my car. If I called with a question, he always promptly called me back. More

by KAYLAMFOSTER92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 10, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 09, 2025

Dealership Rating

Employee Rating

Service is great. People are friendly and helpful without trying to sell me more. They explain things clearly. People are friendly and helpful without trying to sell me more. They explain things clearly. More

by MISSY49120

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey

Report | Print

Apr 09, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 08, 2025

Dealership Rating

Employee Rating

Haven't had much luck there. Maybe my problem. Service manager very good. Sales manger not so. Maybe my problem. Service manager very good. Sales manger not so. More

by na13

Recommend Dealer

Yes

Other Employees Tagged: Vincent Hernandez

Report | Print

Apr 08, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

April 02, 2025

Dealership Rating

Employee Rating

I’ve always had good service from Campbell’s. The staff is always professional and keeps me up to date on issues I may be having. The staff is always professional and keeps me up to date on issues I may be having. More

by LARAN40

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson , Judy Dawson

Report | Print

Apr 02, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

March 29, 2025

Dealership Rating

Employee Rating

Very thoughtful and courteous. Giving me a ride home after dropping off my car was a plus! Giving me a ride home after dropping off my car was a plus! More

by lfletcher11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Davey, Mobile Service

Report | Print

Mar 29, 2025 -

Campbell Ford responded

March 29, 2025

Dealership Rating

Employee Rating

This is the most pleasant dealership that I have experienced. The service manager, Vincent, was wonderful. I highly recommend Campbell Ford. experienced. The service manager, Vincent, was wonderful. I highly recommend Campbell Ford. More

by lopinslow10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 30, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dealership Inventory (202 Vehicles)

2014 Chevrolet Spark | used

$7,994

2014 Chevrolet Spark

used

Salsa Red exterior

CVT

Front-wheel Drive

$7,994

View Vehicle Details

View Details

2025 Ford Transit-250 | new

Not Priced

2025 Ford Transit-250

new

Oxford White exterior

Automatic

All-wheel Drive

Not Priced

View Vehicle Details

View Details

2019 Ford Expedition | used

$36,700

2019 Ford Expedition

used

Black Metallic exterior

Automatic

Four-wheel Drive

$36,700

View Vehicle Details

View Details

2024 Ford Escape | new

Not Priced

2024 Ford Escape

new

Star White exterior

CVT

Front-wheel Drive

Not Priced

View Vehicle Details

View Details

2022 Ford Escape | used

$24,900

2022 Ford Escape

used

Ice Blue exterior

Automatic

All-wheel Drive

$24,900

View Vehicle Details

View Details

2025 Ford Transit-350 | new

Not Priced

2025 Ford Transit-350

new

Oxford White exterior

Automatic

Rear-wheel Drive

Not Priced

View Vehicle Details

View Details

View All Inventory

Get a $150.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.