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Vincent Hernandez
217 Reviews
Hello and welcome wanted to let you know a little about me. I have been working in the automotive field since 1994 started as a hobby with my father. It now has become a career. I love working with customers and trying to problem solve. If I can't figure out the answer for you I will research it. Thank you and enjoy your week!
Read moreDealership Experience
3 yrs, 1 mo
Industry Experience
31 yrs
Specialties & Trainings
Ford Certified
217 Reviews
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217 Reviews of Vincent Hernandez
July 26, 2025
Always receive good service every time I take one of our three vehicles in . Recommend Campbell to the rest of the family and friends. three vehicles in . Recommend Campbell to the rest of the family and friends. More
by JERRYSTEPH
Verified CustomerOther Employees Tagged: Bill Fletcher, Brian Lares, Marvin Dawson, Austin Davey, Mobile Service, Gene Dittenber, Colin Daly
July 22, 2025
Everybody is great! Everybody at the dealership does everything they can to help their customers. Never had a bad experience. Everybody at the dealership does everything they can to help their customers. Never had a bad experience. More
by maddiealainacobb
Other Employees Tagged: Marvin Dawson, Austin Davey, Kait Genge, Mobile Service, Gene Dittenber, Colin Daly
July 22, 2025
Professional and courteous staff. Handled my needs very well and inna timely matter. Would definitely recommend Campbell Ford for your service needs. Handled my needs very well and inna timely matter. Would definitely recommend Campbell Ford for your service needs. More
by STEVEFREDERICK2
Other Employees Tagged: Austin Davey, Mobile Service, Gene Dittenber, Colin Daly
July 19, 2025
Very professional, courteous and competent. Service representative was understanding and knowledgeable of previous service and customer history with dealer. Service was punctual and generous Service representative was understanding and knowledgeable of previous service and customer history with dealer. Service was punctual and generous in having washed the vehicle before returning car to owner. More
by Wade
Other Employees Tagged: Mobile Service, Colin Daly
July 18, 2025
I Scheduled an appointment for diagnostic and repair as my car wouldn’t start. I chose Campbell because there was a good chance the problem was caused by an issue covered under a recall/extended warranty my car wouldn’t start. I chose Campbell because there was a good chance the problem was caused by an issue covered under a recall/extended warranty Ford issued on my model. The appointment was scheduled for the June 11th, I got the vehicle back on July 15th. They never initiated communication with me to inform me of what was taking so long, even after I asked them to do so. Their communication and transparency was seriously lacking in my situation. I understand there are complications when working on vehicles and other potential delays. But when an appointment is scheduled that vehicle and customer should be the priority and if there is an unforeseen delay communication from the service department to the customer is a must and in my situation Campbell failed More
by ARLINCOCHRAN
July 17, 2025
They care about their customers needs and go above and beyond for them. They are great to work with. beyond for them. They are great to work with. More
by maddiealainacobb
Other Employees Tagged: Bill Fletcher, Marvin Dawson, Austin Davey, Mobile Service, Gene Dittenber, Colin Daly
July 09, 2025
This was seriously the best service experience I’ve ever had with any dealership! I will recommend to everyone and will always go there from now on. had with any dealership! I will recommend to everyone and will always go there from now on. More
by hollysnyder1979
Other Employees Tagged: Austin Davey, Mobile Service, Gene Dittenber, Colin Daly
July 09, 2025
When I first dropped my vehicle off at the dealership was 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 201 2nd inline at 7:45 am was checked in by a tall guy don't remember his name told him my issue and showed him the Ford TSB pertaining to my vehicle 2016 F-150. Thinking I would have my vehicle back early that day, but I didn't hear from anyone by noon, so I called was sent to service department went to voicemail I left a message. Still didn't hear from anyone so I called again in the afternoon talked to a lady, she said that she would go back and personally talk to them and have them return call with a status update, nothing. So, I called again at 4:30 pm knowing you were going to be closing soon finally someone from service department answered it was Vincent. He was very helpful after he took over, everything went well after that. More
by Jim H. McKinnies
Other Employees Tagged: Mobile Service, Gene Dittenber
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