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Vince Hancock
115 Reviews
115 Reviews of Vince Hancock
November 05, 2015
Pleasure to purchase and a pleasure to own! I worked with Fred Peralta several months before my purchase of a new 2015 Acura TLX, as well as during the negotiation, and after purchase. Acura of I worked with Fred Peralta several months before my purchase of a new 2015 Acura TLX, as well as during the negotiation, and after purchase. Acura of Peoria, specifically Fred Peralta handled my questions very professionally, and was a pleasure to work with. It is now one and half months after purchase and I have been enjoying my new car since I have driven off Acura of Peoria lot. More
by RSZSCOT
Other Employees Tagged: Ray Garcia, Fred Peralta
October 15, 2015
2016 Acura ILX Philip was awesome ! He listened to what I wanted and paid close attention to detail on the things that I was concerned about. He was informative abou Philip was awesome ! He listened to what I wanted and paid close attention to detail on the things that I was concerned about. He was informative about the features of my vehicle and answered any questions I had. More
by tpolo11
Other Employees Tagged: Eugene Kwon, Philip Watkins
August 23, 2015
Recall Service We've worked with Vince for several years for service on four different vehicles. He's been great and this time was no exception. The work was done We've worked with Vince for several years for service on four different vehicles. He's been great and this time was no exception. The work was done in exactly the length of time quoted and the entire process was efficient. More
by doogy
Other Employees Tagged: Mike King
August 22, 2015
Service is top notch Whenever we have our mdx serviced we alway know Vince and team go above and beyond. If some thing needs services that We didn't noticed they bring it Whenever we have our mdx serviced we alway know Vince and team go above and beyond. If some thing needs services that We didn't noticed they bring it to our attention and it is fixed before an issue arises. More
by Soarkyrocks
August 09, 2015
Excellent service Vince and the team were there with a smile ready to assist me when I arrived. They completed the recall in the time frame they had given me and every Vince and the team were there with a smile ready to assist me when I arrived. They completed the recall in the time frame they had given me and everything was communicated well. More
by ccarey
July 28, 2015
Customer Service I have bought a few cars from Acura of Peoria and what keeps me coming back to this dealership is Vince Hancock and Mike King in the service departmen I have bought a few cars from Acura of Peoria and what keeps me coming back to this dealership is Vince Hancock and Mike King in the service department these gentlemen are the big reason I continue and will always purchase a Acura and from this dealership. They are so Professional and Courteous and always continue to amaze how they continue to take care of not only me but every customer that walks through the doors everyday as I watch waiting for my car! I am all about customer service as I work for Marriott/Ritz Carlton for 20+years as customer do business with people they like! And if I could hire them at the hotel I would as this is hard to find in todays society! I would also like to point out the Brijen Dave is one of the best GM's to work with as well! More
by mikgray
Other Employees Tagged: Lexie Cremieux, Brijen Dave, Mike King
July 08, 2015
Orgasmic overload Best feeling ever, excellent communication. Like a breathe of fresh customer service like I have never had. Heart wrenching in a good way, ending with Best feeling ever, excellent communication. Like a breathe of fresh customer service like I have never had. Heart wrenching in a good way, ending with a massive bang of kindness, leaving me all choked up and sweating like a rough neck on a bad day. More
by gavinsal27
July 01, 2015
Buying my car here was a pleasant experience. I had a great experience and am the proud owner of a 2016 ILX! Fred Peralta is a fine young man and was a pleasure to work with as he was very thorou I had a great experience and am the proud owner of a 2016 ILX! Fred Peralta is a fine young man and was a pleasure to work with as he was very thorough and knowledgeable. I was never in the dark about the costs of the purchase. He was very patient in explaining all the features of the automobile. He introduced me to the service manager and to the customer relations person who gave me a call to see if all was well in my buying experience. You should be proud of your personal for representing your organization so well. Sincerely, Del Sanchez. More
by DS
Other Employees Tagged: Lexie Cremieux, Fred Peralta
March 06, 2015
New TLX! My experience with "guys" at ACURA OF PEORIA? I can do that in one word: THEY ARE THE BEST! JORGE GOMEZ is "OLIMPIC WINER" for car sale... My experience with "guys" at ACURA OF PEORIA? I can do that in one word: THEY ARE THE BEST! JORGE GOMEZ is "OLIMPIC WINER" for car sale... More
by Dragan Lekic
Other Employees Tagged: Ben Quail, Paul Brown, Sara Rose, Jorge Gomez, Darren Maus, Dennis Cavanaugh, Art Soza, Matthew Brunson, Jessica Magruder, Aaron Seabaugh, Alex Gonzalez , Gary Callis, Lexie Cremieux, Brijen Dave, Rey Jacinto, Mike King, Charles Myers, Fred Peralta, Brian Peters, Doug Randall, Sheri Reiter, Eileen Roberts, Jackie St. John, John Vandivert, Ryan Veretto, Caleb Watkins, Philip Watkins
January 27, 2015
Our retirement touring car We had a great experience buying from Acura of Peoria. Everything was presented very clearly, no pressure sales. We compared the TLX to the Lincoln We had a great experience buying from Acura of Peoria. Everything was presented very clearly, no pressure sales. We compared the TLX to the Lincoln MKZ and the Hundai Genesis and we preferred the TLX but we really prefered the dealership and working with Alex. More
by AZGESJ
Other Employees Tagged: Alex Gonzalez , Lexie Cremieux, Eugene Kwon, Danielle - service
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