114 Reviews
Write a Review114 Reviews of Vince Hancock
September 02, 2024
Worst place to get your acura parts from there. Quality of the parts made my issue with emission system worse because if the very poor quality. And the return policy is nit clear on the website, so Quality of the parts made my issue with emission system worse because if the very poor quality. And the return policy is nit clear on the website, so there is no return unless you didn’t open the product so how do you know it’s bad quality and not working ? By magic plus you pay for the return cost. Good luck with the bad quality bad parts and bad customer service. More
Other Employees Tagged: Ben Quail, Dennis Cavanaugh, Art Soza, Matthew Brunson, Brian Appleton, Cesar Castillo, Jin Lee
August 27, 2022
Amazing dealership experience. Me and my wife went to a few dealerships before this one and none of them were willing to negotiate with us or give us the interest rate we know we c Me and my wife went to a few dealerships before this one and none of them were willing to negotiate with us or give us the interest rate we know we could get approved for. Acura of Peoria really went out of their way and gave us a truly great deal that we couldn't walk away from! More
October 21, 2021
Sales and Service, along with caring follow-up are Sales and Service, along with caring follow-up are excellent and what a Dealer ought to be. It's a refreshing joy doing business with them. I'll be Sales and Service, along with caring follow-up are excellent and what a Dealer ought to be. It's a refreshing joy doing business with them. I'll be back!!! More
Other Employees Tagged: Dennis Cavanaugh, Matthew Brunson, Chris Hefke, Justin Larsen, Brian Appleton, Cesar Castillo, Jin Lee
October 01, 2021
I have been really impressed with all of my visits at the Peoria location. Someone was so thoughtful and brought out a little teddy bear and coloring book for my daughter. I didn't catch his name but it was Peoria location. Someone was so thoughtful and brought out a little teddy bear and coloring book for my daughter. I didn't catch his name but it was really nice! Little things like that make a difference. And Mathew was very nice when I was getting checked out. More
Other Employees Tagged: Matthew Brunson
September 16, 2021
Steven was professional and courteous. He exceeded my expectations for timely service. Also had my favorite soda!!! expectations for timely service. Also had my favorite soda!!! More
Other Employees Tagged: Matthew Brunson, Jessi Wirski, Brian Appleton, Cesar Castillo
August 27, 2021
I appreciate how much time they dedicate to listening to me. Their service advisors are polite, good communicators, and genuinely want me to be satisfied with my vehicle. me. Their service advisors are polite, good communicators, and genuinely want me to be satisfied with my vehicle. More
Other Employees Tagged: Steven Galvan
August 22, 2021
I have purchased four cars from Acura of Peoria over the last 19 years… They have always been a top-notch dealership for service and reliability. The personnel are top notch and I’ve never had anything othe last 19 years… They have always been a top-notch dealership for service and reliability. The personnel are top notch and I’ve never had anything other than 5 star Experience with them. More
Other Employees Tagged: Jorge Gomez, Dennis Cavanaugh, Matthew Brunson, Cesar Castillo
July 21, 2021
Acura of Peoria has always acted as if it is their pleasure to take care of my vehicle. They seem to genuinely care about things that I may need or have experienced and go out of their way to make me pleasure to take care of my vehicle. They seem to genuinely care about things that I may need or have experienced and go out of their way to make me feel as if I am one of their important clients. During the pandemic they all had mask on and were respectful of others in every regard. The waiting room is clean and welcoming and they always wash my car! Even if I come for no service and just want my car wash ed. And for that I'm grateful. I am confident that when it is time to get a new car that I will definitely get it at Acura of Peoria. More
Other Employees Tagged: Matthew Brunson, Cesar Castillo