Victoria Andrews

Came to Herb Chambers because another dealer kept stalling on the delivery date of a new RAV4. Mateo went on his computer and had my new car in 5 days stalling on the delivery date of a new RAV4. Mateo went on his computer and had my new car in 5 days More

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The experience both started and ended rocky. First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered the vehicle was not there and never was. They did a great job of apologizing, found a very similar model at another location to secure. Though, they told me it was brand new, coming off the truck and would be delivered the following day. When I got the call that the vehicle arrived, I went in and this vehicle had 237 miles on it....I am not sure that it was right off the truck. I went through the process, and unfortunately had another snafu when it came to registering my vehicle, as that took them 4 days. I am finally all set, but it was not an easy experience. Love the car and the service guy doing my inspection was wonderful. I don't appreciate the "mistruths" or lack of communication when it came to registering the vehicle. I am not sure I would go back again due to the lack of transparency and communication. More

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This is my second time buying a new car from this dealership. Both times I found the sales staff knowledgeable, friendly and understanding of my needs. The financial officer with was fair and easy to dealership. Both times I found the sales staff knowledgeable, friendly and understanding of my needs. The financial officer with was fair and easy to work with. Overall a very good experience and a magnificent product. More

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Timely as in perfect timing. Had what I was looking for . everyone was very friendly starting with Vi.ctoria Hai and Had what I was looking for . everyone was very friendly starting with Vi.ctoria Hai and More

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They got me out of the dealership in the same-day with good financing and a warranty, the exact suv I wanted, Monish got me right through the process and did a great job. good financing and a warranty, the exact suv I wanted, Monish got me right through the process and did a great job. More

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Exceptional service. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. More

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Very helpful staff, I was able to complete purchase quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. More

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Good ppl working there also very nice and friendly professionals nice to have business with you guys professionals nice to have business with you guys More

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Askend our sales representative was both knowledgeable and very helpful.Would recommend him as a sales rep to anyone along with Herb Chambers Toyota of Auburn as a dealer.Experience was easy start to fini and very helpful.Would recommend him as a sales rep to anyone along with Herb Chambers Toyota of Auburn as a dealer.Experience was easy start to finish. More

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Second car and will not go anywhere else to buy a car. Thank you for all your help. Thank you for all your help. More

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