Victor Ramirez
Victor Ramirez at Five Star Ford of Dallas

Victor Ramirez

Service Advisor

Five Star Ford of Dallas

8900 W. President George Bush Turnpike
Dallas, TX 75252

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3 Reviews

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Spanish Spanish

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3 Reviews

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3 Reviews of Victor Ramirez

October 07, 2025

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Employee Rating

I took my truck in for service for an oil leak. What they didn’t know is that I had already crawled under the truck to find the source. They thought they were dealing with someone that did not know More

by dustinkey
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Workmanship
Service Time
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Recommend Dealer
No
Oct 08, 2025

Five Star Ford of Dallas responded

Mr. Kay, Complete customer satisfaction is our focus. Both your service advisor and our service center foreman have attempted to reach out to you, and I sincerely urge you to return their calls at 972-985-3600, or you can contact me directly via email at jthompson@fivestarforddallas.com. We are committed to rectifying this immediately and earning back your trust. I personally want to hear from you to understand every detail, so we can not only resolve this specific oil leak properly but also address the significant shortcomings in our service process that led to this frustrating situation. We are ready to offer a resolution as soon as possible. Sincerely, Jerry Thompson, Service Director

March 29, 2025

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Michael was great to work with. He quickly understood what our needs were, and didn’t waste our time. This could go down for the quickest and easiest experience I’ve ever had purcha More

by John G
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2025

Five Star Ford of Dallas responded

John, We're thrilled to hear Michael made your vehicle purchase at Five Star Ford Dallas such an easy experience. We're proud of his ability to understand customer needs and his extensive Ford knowledge. Thank you for your kind words and let us know how we can help you enjoy your new Ford. Please stay in touch at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

August 14, 2024

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I worked with Landon and Jose Ruiz at 5 star ford in Dallas. This is my second vehicle I've purchased from this dealership and for good reason. All I ever ask from any dealership is no B.S. and these tw More

by jonathony.jy
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Five Star Ford of Dallas responded

Thank you, jonanthony.jy, for shopping at Five Star Ford Dallas. Your loyalty means a lot to us. When Landon, Jose, or I can address your new vehicle questions, please call 972-985-3600. We are excited to help you enjoy your Ford! Best regards, Thomas Bies, General Sales Manager

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