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Preston Carpenter
Preston Carpenter at Five Star Ford of Dallas

Preston Carpenter

FS Performance Director

Five Star Ford of Dallas

8900 President George Bush Tpke
Dallas, TX 75252

Contact Me
4.9
19 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

5 yrs, 4 mos

4.9

19 Reviews

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19 Reviews of Preston Carpenter

April 17, 2026

Dealership Rating
Employee Rating

I’ve bought a few pickups before all over Texas and Arkansas. Five Star is a great dealership to buy from. From the hard work of the salesman, sales manager, accessory manager, and finance manager the More

by Brian_strube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tarek Salama, Landon Alvarado

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Apr 18, 2026

Five Star Ford of Dallas responded

We appreciate the high recommendation, Brian! Our goal is to make the buying process friendly and knowledgeable across every department, and it sounds like the team hit the mark for you. Thank you for making the drive to see us; we know you have a lot of choices, and we're honored you chose Five Star Ford Dallas. Reach us at 972-985-3600 should you need vehicle advice, please give us a call. Safe travels back to Arkansas! Congratulations and thanks again, Thomas Bies, General Sales Manager

February 28, 2026

Dealership Rating
Employee Rating

We have had an amazing experience with 5 Star! Name says it all! Joe provided a flawless experience from day one! Highly recommend them and we love this custom build out! More

by murraymarinerob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Crawford, John Ballard

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Mar 01, 2026

Five Star Ford of Dallas responded

Thank you, murraymarinerob, for the wonderful review! We're thrilled to hear Joe delivered a seamless experience and that you're loving your custom build. That's exactly what Five Star Ford Dallas is all about — making every step of the process as smooth as possible. We appreciate your recommendation and look forward to serving you again! Let us know when you need us at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

July 30, 2025

Dealership Rating
Employee Rating

The customer experience has been very disappointing. It feels very transactional and not focused on the customer beyond get them and in and out. More

by umpire.manager.7i
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lupita Nunez, Quinn Maloney , Matt Jones

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Aug 01, 2025

Five Star Ford of Dallas responded

Umpire.manager.71, We are truly sorry to hear that your experience with us was disappointing. That is certainly not the impression we want to leave, and it tells us we missed the mark in providing the personal, customer-focused service we strive for. We would appreciate the opportunity to understand more about your visit. Please contact me at tbies@fivestarforddallas.com or 972-985-3600 at your convenience so we can discuss your shopping experience and work to make it right. Sincerely, Thomas Bies, General Sales Manager

May 11, 2025

Dealership Rating
Employee Rating

Thomas, Jose and the entire team at Five Star Ford Dallas were amazing! They made the entire process of buying my car so easy! I would recommend them to everyone! More

by 82jiujitsu.tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Ingersoll, Thomas Bies, Jose Ruiz

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May 11, 2025

Five Star Ford of Dallas responded

This is fantastic to hear, 82jiujitsu.tx! Jose and the whole team at Five Star Ford Dallas really appreciated helping with your car buying experience. We truly appreciate your recommendation and welcome your new vehicle questions at 972-985-3600! Enjoy your ride! Best regards, Thomas Bies, General Sales Manager

April 03, 2025

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Employee Rating

The process was quick and easy No surprises or pressure to buy extras Very happy More

by Blakemounger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Burks, Tarek Salama

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Apr 04, 2025

Five Star Ford of Dallas responded

Blakemounger, We're so pleased you're happy with your purchase and you found your sales team efficient. Thank you for choosing Five Star Ford Dallas. Let us know how we can help you enjoy your new Ford by staying in touch at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

March 31, 2025

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Employee Rating

Micheal was extremely helping our family select the right car for us. No pressure at all, he went out of his way to answer every question we had even if he had to track down others to help out. More

by MSU
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Neustifter

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Apr 01, 2025

Five Star Ford of Dallas responded

MSU, We are thrilled to hear that Michael went above and beyond to help your family find the perfect car at Five Star Ford Dallas. We strive to create a welcoming and supportive environment for all our customers, and we are so grateful for your kind words. Don't hesitate to call 972-985-3600 with new car questions. We are here for you! Thank you, Thomas Bies, General Sales Manager

March 29, 2025

Dealership Rating
Employee Rating

Michael was great to work with. He quickly understood what our needs were, and didn’t waste our time. This could go down for the quickest and easiest experience I’ve ever had purcha More

by John G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Ramirez, Felix N. Vasquez JR., Quinn Maloney , Michael Neustifter

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Mar 30, 2025

Five Star Ford of Dallas responded

John, We're thrilled to hear Michael made your vehicle purchase at Five Star Ford Dallas such an easy experience. We're proud of his ability to understand customer needs and his extensive Ford knowledge. Thank you for your kind words and let us know how we can help you enjoy your new Ford. Please stay in touch at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

March 01, 2025

Dealership Rating
Employee Rating

Allen was constantly keeping me informed on my order. Super polite and not pushy. I will not work with anyone else! More

by Joemorrow330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Ingersoll, Allen Elmore, Quinn Maloney

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Mar 02, 2025

Five Star Ford of Dallas responded

Thank you, Joemorrow330, for ordering your new vehicle from Five Star Ford Dallas. We are focused on your ownership experience and welcome your questions at 972-985-3600. Congratulations and please don't hesitate to give your sales team a call. Take care, Thomas Bies, General Sales Manager

February 11, 2025

Dealership Rating
Employee Rating

Raed has been the best car salesman I ever worked with. Honest and quick, without the unnecessary haggling. Best car purchase I have ever had More

by AE1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raed Ashkar, John Ballard

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Feb 12, 2025

Five Star Ford of Dallas responded

AE1976, We're so happy you had such a positive experience with Raed and the staff at Five Star Ford Dallas. We really appreciate you taking the time to share your feedback. We'll be sure to pass along your compliments to your sales team. Congratulations on your new Ford! Please stay in touch at 972-985-3600. We want to make this your best driving experience. Best regards, Thomas Bies, General Sales Manager

January 22, 2025

Dealership Rating
Employee Rating

everyone at the dealership was very friendly and helpful. the facility was very clean and neat. More

by warrenhrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ballard , Kim Thomas

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Jan 22, 2025

Five Star Ford of Dallas responded

Thank you, warrenhrk, for taking the time to share your positive experience with us! We strive to create a transparent and pressure-free environment, and we remain available at 972-985-3600 for questions about your new Ford. Thank you again for choosing Five Star Ford Dallas! Take care, Thomas Bies, General Sales Manager

Jan 29, 2025

warrenhrk responded

Thank you for the pleasant experience during my purchase. I have been enjoying my new vehicle. It is probably my favorite of all time.

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