Victor Ramirez | Page 18

Excellent Service Buying a car can be a nerve-wracking process. But everyone we worked with at Valley Honda was so professional. They were very knowledgeable answerin Buying a car can be a nerve-wracking process. But everyone we worked with at Valley Honda was so professional. They were very knowledgeable answering our questions. Victor Ramirez, Ray Luttrell, and Nick Poole each did an outstanding job helping us make the right decisions and working with us to figure out the best options as we went through the buying process. They were very friendly and welcoming. Would highly recommend this dealership to anyone looking for a new car. LOVE Hondas. Have had one in our driveway for over 25 years. More

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Victor was very helpful throughout the whole process - from my initial online inquiry to the time I drove off the lot with my new vehicle! Despite the current precautions of social distancing and face mas from my initial online inquiry to the time I drove off the lot with my new vehicle! Despite the current precautions of social distancing and face masks in place, it was still a comfortable experience. Victor was very knowledgable of the vehicle and provided a lot of great insights during our test drive. More

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We are so happy with everyone we dealt with here. Great experience!! We are so happy with the vehicle. A great first car for our son! experience!! We are so happy with the vehicle. A great first car for our son! More

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Victor was very helpful and went above and beyond to help us find a perfect vehicle. Will come back to work with Victor when we’re ready to buy another car us find a perfect vehicle. Will come back to work with Victor when we’re ready to buy another car More

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Victor was a big help from the beginning! The person that was supposed to help me wasn’t in that day so Victor took over. Really friendly and a huge help! Victor along with everyone else at valley honda help was supposed to help me wasn’t in that day so Victor took over. Really friendly and a huge help! Victor along with everyone else at valley honda helped me get into my 2013 Subaru WRX! More

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Valley Honda provided great family friendly service. Victor Ramirez was friendly, prompt and very knowledgeable about the cars on the lot. Do not hesitate to ask for Victor Ramirez. Valley Honda gave me Victor Ramirez was friendly, prompt and very knowledgeable about the cars on the lot. Do not hesitate to ask for Victor Ramirez. Valley Honda gave me a great deal on my 2020 Pilot. More

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Dear Honda Valley,My experience with Victor Ramírez was Dear Honda Valley, My experience with Victor Ramírez was AMAZING. He anticipated all of my wishes before I even needed to inquire about them. The fir Dear Honda Valley, My experience with Victor Ramírez was AMAZING. He anticipated all of my wishes before I even needed to inquire about them. The first being, I was torn between 2 colors and Victor had both colors already pulled to the front for instant viewing. This was impressive - no wait time for cars to be driven over from the other lot. Victor set all my radio stations and helped me with sinking my phone. These are huge and important issues for me and Victor made it easy! But, I forgot to mention my first impression. Victor was so professional, kind and approachable. His personality shined the entire time. I am so happy with my experience with Victor and I am so pleased with my new car! More

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Victor was providing an excellent work to me and my wife. He helps me a lot on things that we need to know. Outstanding!! will come back to him for purchasing a car in the future. He helps me a lot on things that we need to know. Outstanding!! will come back to him for purchasing a car in the future. More

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Victor Ramirez took complete care of us and we had great buying experience. Valley Honda is a excellent facility. Definitely my go to for next purchase. buying experience. Valley Honda is a excellent facility. Definitely my go to for next purchase. More

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First- Class Customer Service In Every Way Without a doubt the best experience I have ever had at a dealership. FIRST CLASS CUSTOMER SERVICE. Working with these guys was not a typical experienc Without a doubt the best experience I have ever had at a dealership. FIRST CLASS CUSTOMER SERVICE. Working with these guys was not a typical experience for me. I have worked at a dealership before and have shopped at multiple dealerships in the past. You typically get the "good-cop-bad-cop" routine from the salesperson and their manager. That was not the case for me. Victor Ramirez started the process of us looking at the car by sending me a PERSONALIZED video of him showcasing the vehicle. I have never had anyone do that for me before. It was so first-class and made me feel important, not just another number. I came in to test drive the vehicle and got ZERO pressure to make a decision that moment if I was going to buy the car or not. They let me go at my pace. The next time I went in to talk money, I got to meet Nick Poole, who's by far the nicest sales manager at a dealership I have EVER dealt with. I was not the easiest customer to deal with because I have been burned in the past, but Nick was patient and not pushy at all. When I went to get one final test drive in, John Griffin took care of us. He was helping to wrap things up and he helped close the deal. I had to come late because of work and he and Nick stayed at the dealership until 11:30 pm for me! I had to negotiate my trade with Nick a little bit, but we worked it out in the end, and if that's as bad as it gets, I'm cool with that. Overall, the service was awesome, and I don't ever want to have to deal with anyone else. First-Class Customer Service. More

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