Victor Llano
Victor Llano at Hollywood Kia

Victor Llano | Page 17

Service Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

Contact Me
4.6
185 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

Spanish Spanish

4.6

185 Reviews

Write a Review

185 Reviews of Victor Llano

September 23, 2025

Dealership Rating
Employee Rating

Excellent service car service home was excellent vehicle performance is good car was returned cleaned and spotless More

by Barbara Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

Sep 23, 2025

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia. We look forward to having you as one of our valued customers for many more years to come!

September 20, 2025

Dealership Rating
Employee Rating

Thank you very much for fast respond. I came with no A/C. The problem was evaporator, it was replaced at the same day More

by OLGASHEVCHENKO1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

Sep 21, 2025

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 19, 2025

Dealership Rating
Employee Rating

Great service. And I do not have any complaints. Car is running great. Great service. More

by NADINEFASHWIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

Sep 19, 2025

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2025

Dealership Rating
Employee Rating

I wanted to express my sincere appreciation for the dealership's commitment. The Service Manager Victor and Service Representative Jason has been consistently helpful in addressing my concerns. Their More

by SIEBAHNOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Service Department

Sep 18, 2025

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Sep 18, 2025

SIEBAHNOWELL responded

Your dedication to providing excellent service is truly appreciated. It is evident that you consistently strive to meet and exceed the needs of those you serve. Thank you again.

September 17, 2025

Dealership Rating
Employee Rating

Steve was extremely helpful during my car service at Hollywood Kia. He made the process smooth, answered all my questions, and provided excellent customer service. Thank you so much Steve More

by umut-yilmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve

Sep 17, 2025

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

September 17, 2025

Dealership Rating
Employee Rating

My service advisor Kevin F was very professional and made the process easy. Will keep coming back. More

by GREGGLMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 16, 2025

Dealership Rating
Employee Rating

After returning back two days later on an occuring issue. They were kind enough to have me out on the floor to show me what they were seeing and also administered addition al test to ensure all facets were l More

by mmatherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

Sep 16, 2025

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia.

September 16, 2025

Dealership Rating
Employee Rating

I recently brought my 2025 Kia Sorento in for its first service, and I couldn’t be more satisfied with the experience. From the moment I arrived, the manager was welcoming and professional, making the whol More

by MAZING.90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

Sep 16, 2025

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 15, 2025

Dealership Rating
Employee Rating

Never again horrible, misrepresenting and misleading from sales to finance I would never refer anyone there More

by Unknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jhonny Rodriguez, Naomis Perez , Alexis Acosta, Garfield Simpson

Sep 18, 2025

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 15, 2025

Dealership Rating
Employee Rating

Very helpful! Happy to learn the problem was covered by warranty. Staff kept me informed and when my car had to be left overnight they cared enough to provide a More

by Maizie.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

Sep 15, 2025

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come!

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