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Victor Llano
Victor Llano at Hollywood Kia

Victor Llano | Page 17

Service Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.6
167 Reviews

Dealership Experience

11 mos

Languages Spoken

English English

Spanish Spanish

4.6

167 Reviews

Write a Review

167 Reviews of Victor Llano

September 06, 2025

Dealership Rating
Employee Rating

By far the worst customer service in all departments I would never refer any to go there. More

by Unknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Azahares, Naomis Perez

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Sep 10, 2025

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 06, 2025

Dealership Rating
Employee Rating

Richard lis the best , Kia Service excellent and speedy work , Happy to choose this brand More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hall , Irene Guillama, Kenneth Nunez, Yitzhakc Ramirez, Garfield Simpson, Christopher Watson

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Sep 06, 2025

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia. We look forward to having you as one of our valued customers for many more years to come!

August 31, 2025

Dealership Rating
Employee Rating

The service was good. Umar was very helpful ! I got everything I needed and wanted done for my car done ! More

by DACHAUNCEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

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Aug 31, 2025

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2025

Dealership Rating
Employee Rating

The worse experience I ever had. These people don’t care about customer needs. I wont ever go with these people. More

by Juniormontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson

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Sep 04, 2025

Hollywood Kia responded

Thank you, Junior, for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 28, 2025

Dealership Rating
Employee Rating

G o o d s e r v i c e w i l l be back More

by joshua4741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson, Steven

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Aug 28, 2025

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

August 23, 2025

Dealership Rating
Employee Rating

Best dealer good customer service in and out good mechanic all my problems solved quickly More

by 5DJNICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2025

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2025

Dealership Rating
Employee Rating

The service appointment was very easy to make with the virtual AI. The oil change and tire rotation was about an hour and a half. Brandon Forrest was very informative and professional. More

by GSHSR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 21, 2025

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia.

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