Victor Cruz
Victor Cruz at Toyota Town of Stockton

Victor Cruz

Retail/Wholesale Parts

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

5.0
11 Reviews
5.0

11 Reviews

Write a Review

Dealership Experience

28 yrs, 2 mos

11 Reviews of Victor Cruz

May 01, 2024

Dealership Rating
Employee Rating

I scheduled an appointment online. Checked in a d my wait time was short. And customer service rep reviewed my cars status. Fast , courteous and friendly service! More

by rachael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Gomez

May 02, 2024

Toyota Town of Stockton responded

Rachael, It's so nice to see that our service team got you in and out as soon as possible! Thank you for choosing us and we look forward to serving you again soon. Regards, Jason Kim General Manager

November 15, 2023

Dealership Rating
Employee Rating

Rick the service advisor and Victor in parts have always put my needs or concerns with my Toyota Vehicles first. Great assets to Toyota Town !!! More

by alowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias

Nov 16, 2023

Toyota Town of Stockton responded

It truly makes us happy to see that Rick and Victor constantly provide you with an amazing service visit! We hope to see you again! Regards, Jason Kim General Manager

August 23, 2023

Dealership Rating
Employee Rating

It was really nice that i had The service writes so nice and friendly. Car get done quickly. More

by Serey seng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Craig

Aug 25, 2023

Toyota Town of Stockton responded

Thank you for your positive feedback, Serey! We're thrilled to hear that our team provided a great service experience. Until next time! Regards, Jason Kim General Manager

March 12, 2023

Dealership Rating
Employee Rating

I highly recommend Toyota town of Stockton to all owners of Toyotas They provide excellent service They know their cars & they are professional courteous & all around awesome More

by suribe143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Toyota Town of Stockton responded

Thank you for your stars and recommendation! We're so proud of our team for always going above and beyond to ensure 5-star service. Visit us again soon! Regards, Jason Kim General Manager

December 09, 2022

Dealership Rating
Employee Rating

Very professional accommodating and helpful very knowledgeable about my vehicle will definitely recommend this dealership to my friends and family More

by Pacheconep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Toyota Town of Stockton responded

We strive to provide a 5-star experience for everyone and we're so glad we've delivered! Thank you for stopping in! Regards, Jason Kim General Manager

May 03, 2022

Dealership Rating
Employee Rating

One of the best places if not the best to get your car worked on. Everyone here is always looking out for you. Someone is always there to answer any question you may have and if there is a coupon availab More

by gus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Toyota Town of Stockton responded

Hi Gus, we want nothing but the best for our customers and we're so happy you always have such a great experience with us! Thank you so much for your positive feedback and we look forward to serving you again! Regards, Jason Kim General Manager

September 05, 2021

Dealership Rating
Employee Rating

I've had 3 vehicles serviced here at one time or another for the past 15 years and have never been disappointed. From drop off to pick up, an incredible service team who are very knowledgeable, friendly, a More

by alUOP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias

Sep 07, 2021

Toyota Town of Stockton responded

We're more than happy to hear that your experiences are always nothing short of stellar. We appreciate your loyalty and look forward to serving you for another 15 years! Regards, Jason Kim General Manager

January 01, 2021

Dealership Rating
Employee Rating

Best Toyota dealer in San Joaquin County their service department are fast and efficient. My service advisor Raymond Raj is great ... I appreciate all his help .. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raymond Raj

Jan 04, 2021

Toyota Town of Stockton responded

Hi Barry, thank you so much for taking the time to let us know about your visit and we look forward to hearing from you again! Take care! Regards, Jason Kim General Manager

May 04, 2019

Dealership Rating
Employee Rating

Awesome deal, awesome staff Mr Thanh was awesome, he help us get my dream suv , Mr Thanh together with Mr Asif , you rock you’re guys! Definitely we will buy another vehicle and More

by eilrach21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias , Asif Mahmood, Thanh Tran

May 06, 2019

Toyota Town of Stockton responded

Your opinion means the most to us. Thank you for this amazing review. It's a team effort here and we're so pleased to see our team constantly takes great care of you. Enjoy your new vehicle, and should you ever need anything else, please don't hesitate to call or visit us again! Regards, Jason Kim General Manager jason@toyotaofstockton.com

August 07, 2018

Dealership Rating
Employee Rating

Very quick and answered all questions and had coupon yo help out with expensives. very nice when needed a car went for what I can afford and gave me time to make my decision More

by Little toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Macias , Riaz Khan, Mark Stults

Aug 08, 2018

Toyota Town of Stockton responded

We are more than thrilled to hear that our team took such great care of you! Feel free to contact us with anything questions or comments that you might have in the future! We appreciate you and your time! Regards, Jason Kim General Manager

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