This dealerships service dept is A-1!
They make sure to contact you when it’s time for service appts., they are friendly, efficient knowledgeable & get you in/out in timely manner. Thanks
They make sure to contact you when it’s time for service appts., they are friendly, efficient knowledgeable & get you in/out in timely manner. Thanks for taking care of my vehicle
More
by Kduwoo23
Service Price Transparency
Jun 03, 2024 -
Toyota Town of Stockton responded
It's a pleasure to see that our service team provided you with a quick experience! We're here for all of your vehicle needs! Hope to see you again!
Regards,
Jason Kim
General Manager
Service manager understands what needs to be done, and
keeps me informed as to the progress.
keeps me informed as to the progress.
More
by gfairbrook@comcast.net
Service Price Transparency
Jun 01, 2024 -
Toyota Town of Stockton responded
We are ecstatic to see that you had an enjoyable service visit! We hope to see you again!
Regards,
Jason Kim
General Manager
Had another great customer service experience here at
Toyota Town of Stockton!
Awesome service team, they are knowledgeable, patient, and genuinely recommend the best options for your vehicle's needs.
Toyota Town of Stockton!
Awesome service team, they are knowledgeable, patient, and genuinely recommend the best options for your vehicle's needs. As always, thank you Rick for your assistance!
More
by alUOP
Service Price Transparency
May 14, 2024 -
Toyota Town of Stockton responded
We are so happy to see that Rick and our team always provide you with a memorable service experience! We truly appreciate your loyalty to us and we can't wait to see you again!
Regards,
Jason Kim
General Manager
Nice service with Rick.
Very professional , friendly. Took care what I need to be done. Thank you!
Very professional , friendly. Took care what I need to be done. Thank you!
More
by Cynthia4130
Service Price Transparency
Apr 04, 2024 -
Toyota Town of Stockton responded
Cynthia,
It's great to see Rick took care of all your needs. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next visit.
Regards,
Jason Kim
General Manager
Apr 04, 2024 -
Cynthia4130 responded
Nice service with Rick. Very professional, friendly. Took care what it needed to be done. Thank you!
Always a great experience, thank you, Rick!
Knowledgeable, patient, and truly listens as well as being and able to provide a couple of different solutions to any situation.
Knowledgeable, patient, and truly listens as well as being and able to provide a couple of different solutions to any situation.
More
by alUOP
Service Price Transparency
Apr 04, 2024 -
Toyota Town of Stockton responded
Rick's an all-star and it's no surprise to see he goes above and beyond to provide you with the best service possible. Thank you for choosing us for all of your vehicle needs and thank you for this 5-star review!
Regards,
Jason Kim
General Manager
Great service department, knowledgeable and patience
group. I've been bringing my vehicles here since 2005 and have never been disappointed with their advice or service. A shout out to Rick, as alway
group. I've been bringing my vehicles here since 2005 and have never been disappointed with their advice or service. A shout out to Rick, as always, thank you for everything!
More
by alUOP
Service Price Transparency
Jan 29, 2024 -
Toyota Town of Stockton responded
We are so happy to hear that Rick constantly provides you with an enjoyable service experience! Please never hesitate to let us know if you need anything. We hope to see you again!
Regards,
Jason Kim
General Manager
The service department Rick Macias is the only reason we
come here to service our car. He’s very professional and he explains everything that they will do or what my car needs.
come here to service our car. He’s very professional and he explains everything that they will do or what my car needs.
More
by vwexpert007
Service Price Transparency
Jan 26, 2024 -
Toyota Town of Stockton responded
It's a pleasure to see that Rick and our service team provided you with a fantastic experience! Please let us know if we can do anything else for you!
Regards,
Jason Kim
General Manager
Rick Macias is the best representative there.
I always get stellar service when I take my car in.
I always get stellar service when I take my car in.
More
by Rav4
Service Price Transparency
Jan 11, 2024 -
Toyota Town of Stockton responded
It's wonderful to hear that you always receive the best service from Rick! We hope to see you back here again!
Regards,
Jason Kim
General Manager
I know I can always count on Toyota Town for excellent
service. This time they quickly found the problem with my car and had it fixed in a few hours.
service. This time they quickly found the problem with my car and had it fixed in a few hours.
More
by Marianne
Service Price Transparency
Jan 05, 2024 -
Toyota Town of Stockton responded
Marianne,
We are truly happy to see that our team always takes such great care of you! We look forward to working with you for many more years!
Regards,
Jason Kim
General Manager
Rick Macias was my service rep.
He’s very knowledgeable and answered my questions patiently and in terms I could easily understand. Also very organized because he my service appoint
He’s very knowledgeable and answered my questions patiently and in terms I could easily understand. Also very organized because he my service appointment that morning. When I picked up my Venza he was at lunch but he texted me later to make sure i had no questions or problems with service. Excellent people skills!
More
by Rtkim
Service Price Transparency
Jan 05, 2024 -
Toyota Town of Stockton responded
It's so nice to see that Rick took good care of your Venza! Feel free to call or stop by if there is anything else we can do for you. Thank you so much!
Regards,
Jason Kim
General Manager