Rick Macias
Rick Macias at Toyota Town of Stockton

Rick Macias

Assistant Service Manager

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
110 Reviews
4.9

110 Reviews

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Dealership Experience

7 yrs, 8 mos

110 Reviews of Rick Macias

June 02, 2024

Dealership Rating
Employee Rating

This dealerships service dept is A-1! They make sure to contact you when it’s time for service appts., they are friendly, efficient knowledgeable & get you in/out in timely manner. Thanks More

by Kduwoo23
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Raj, Jackie Torres, Isaac Garcia, Erick Gomez, Richy Zepeda , My service techs name was Darren and he was awesome. Thanks to whomever services my car. It runs tight

Jun 03, 2024

Toyota Town of Stockton responded

It's a pleasure to see that our service team provided you with a quick experience! We're here for all of your vehicle needs! Hope to see you again! Regards, Jason Kim General Manager

May 31, 2024

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Service manager understands what needs to be done, and keeps me informed as to the progress. More

by gfairbrook@comcast.net
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Recommend Dealer
Yes
Jun 01, 2024

Toyota Town of Stockton responded

We are ecstatic to see that you had an enjoyable service visit! We hope to see you again! Regards, Jason Kim General Manager

May 13, 2024

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Had another great customer service experience here at Toyota Town of Stockton! Awesome service team, they are knowledgeable, patient, and genuinely recommend the best options for your vehicle's needs. More

by alUOP
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Recommend Dealer
Yes
May 14, 2024

Toyota Town of Stockton responded

We are so happy to see that Rick and our team always provide you with a memorable service experience! We truly appreciate your loyalty to us and we can't wait to see you again! Regards, Jason Kim General Manager

April 04, 2024

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Nice service with Rick. Very professional , friendly. Took care what I need to be done. Thank you! More

by Cynthia4130
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Recommend Dealer
Yes
Apr 04, 2024

Toyota Town of Stockton responded

Cynthia, It's great to see Rick took care of all your needs. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next visit. Regards, Jason Kim General Manager

Apr 04, 2024

Cynthia4130 responded

Nice service with Rick. Very professional, friendly. Took care what it needed to be done. Thank you!

April 03, 2024

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Always a great experience, thank you, Rick! Knowledgeable, patient, and truly listens as well as being and able to provide a couple of different solutions to any situation. More

by alUOP
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2024

Toyota Town of Stockton responded

Rick's an all-star and it's no surprise to see he goes above and beyond to provide you with the best service possible. Thank you for choosing us for all of your vehicle needs and thank you for this 5-star review! Regards, Jason Kim General Manager

January 29, 2024

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Great service department, knowledgeable and patience group. I've been bringing my vehicles here since 2005 and have never been disappointed with their advice or service. A shout out to Rick, as alway More

by alUOP
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2024

Toyota Town of Stockton responded

We are so happy to hear that Rick constantly provides you with an enjoyable service experience! Please never hesitate to let us know if you need anything. We hope to see you again! Regards, Jason Kim General Manager

January 25, 2024

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The service department Rick Macias is the only reason we come here to service our car. He’s very professional and he explains everything that they will do or what my car needs. More

by vwexpert007
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2024

Toyota Town of Stockton responded

It's a pleasure to see that Rick and our service team provided you with a fantastic experience! Please let us know if we can do anything else for you! Regards, Jason Kim General Manager

January 10, 2024

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Rick Macias is the best representative there. I always get stellar service when I take my car in. More

by Rav4
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Recommend Dealer
Yes
Jan 11, 2024

Toyota Town of Stockton responded

It's wonderful to hear that you always receive the best service from Rick! We hope to see you back here again! Regards, Jason Kim General Manager

January 04, 2024

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I know I can always count on Toyota Town for excellent service. This time they quickly found the problem with my car and had it fixed in a few hours. More

by Marianne
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Recommend Dealer
Yes
Jan 05, 2024

Toyota Town of Stockton responded

Marianne, We are truly happy to see that our team always takes such great care of you! We look forward to working with you for many more years! Regards, Jason Kim General Manager

January 04, 2024

Dealership Rating
Employee Rating

Rick Macias was my service rep. He’s very knowledgeable and answered my questions patiently and in terms I could easily understand. Also very organized because he my service appoint More

by Rtkim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Toyota Town of Stockton responded

It's so nice to see that Rick took good care of your Venza! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Regards, Jason Kim General Manager

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