Victor Aguilar
Victor Aguilar at Lexus of Arlington

Victor Aguilar | Page 4

Finance Manager

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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42 Reviews
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42 Reviews

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42 Reviews of Victor Aguilar

December 31, 2022

Dealership Rating
Employee Rating

Lori is great and is the reason I go to Arlington Lexus. She gives me the best advice. More

by rcp0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega

Jan 01, 2023

Lexus of Arlington responded

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 19, 2022

Dealership Rating
Employee Rating

Unorganized, will not respond to any attempts to contact after sale without continued attempts. Untrustworthy, incompetent, should not be representing Toyota or Lexus. Obviously takes advantage of out of st More

by MSLOANE1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Vladamir Tanev

Dec 22, 2022

Lexus of Arlington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 10, 2022

Dealership Rating
Employee Rating

The dealer itself was great, nice. I contacted dealer and received the email back right away. But when I tested drive, asking the salesman about the car, he didn’t tell me anything. Af More

by TI_MATT99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Igor Zigic , Jordan Zell

Dec 11, 2022

Lexus of Arlington responded

Thank you so much for taking the time to leave us this honest feedback. We apologize for the lack of information. Please contact the dealer directly.

December 07, 2022

Dealership Rating
Employee Rating

They were very accommodating providing me with what was available to me if I was will to lease again More

by MAKRWK18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Abdelrazeq

Dec 07, 2022

Lexus of Arlington responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 08, 2022

Dealership Rating
Employee Rating

Great inventory. Sales people are knowledgeable. Pretty large waiting room, with multiple tvs, food and beverages. More

by 66hockeystix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Demos, Vladamir Tanev

Nov 09, 2022

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 08, 2022

Dealership Rating
Employee Rating

If you’re going to Lexus of Arlington you better bring a CPA because they hoodwink you it’s ridiculous how they treat a customer and then you call a complete didn’t call you back More

by LEN.CASEY
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 11, 2022

Lexus of Arlington responded

We're sorry to hear about your experience, Len, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd be willing to discuss this issue in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 18, 2022

LEN.CASEY responded

I feel like a fool; when comes to LEXIS F ARLINGTON 1510 W DUNDEE RD. THEY USE THEIR IN-HOUSE ALGORITHMS TAHT ADDS A LOT TO THE BOTTOM LINE. my case came out too $800 dollars. 299 key fob who orders / or needs 3 sets of keys. Over charge 400 dollars on the IL SALE TAX. THE CAR IS GREAT, FINANCE DEPT NOT!!!!!!!!!!! Ask for face-to-face sit-down, NO RESPONSE

October 29, 2022

Dealership Rating
Employee Rating

Great sales and financing experience. Would recommend to others. Looking forward to driving the car for a very long tine More

by JOHNTCASEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladamir Tanev

Oct 30, 2022

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 22, 2022

Dealership Rating
Employee Rating

Customer service and service departments are all wonderful people to deal with. This is my 4 vehicle that I have purchases from them for this reason!!! More

by DSUPIS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Edward Bijou

Oct 24, 2022

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 18, 2022

Dealership Rating
Employee Rating

Sales team was great and prompt. Pricing was reasonable. Ha not heard back from dealership regarding the 650 dollar LoJack that was included with the car… More

by BUCHALR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pawel Stachnik

Oct 18, 2022

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 13, 2022

Dealership Rating
Employee Rating

It was great experience here with muhammad abdul razaq. He is very helpful person there. More

by ASAD4787
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Abdelrazeq

Oct 14, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

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