Victor Aguilar
Victor Aguilar at Lexus of Arlington

Victor Aguilar | Page 3

Finance Manager

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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42 Reviews
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42 Reviews

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42 Reviews of Victor Aguilar

February 28, 2023

Dealership Rating
Employee Rating

Asked to have GM financial for financing, was even given a rate that was said to be from them. Pulled my credit report and also talked to GM as they are still pending the payoff payment, financing was neve More

by KIRKMSEARS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Athena

Feb 28, 2023

Lexus of Arlington responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Kirk, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 02, 2023

KIRKMSEARS responded

Please provide a valid email address in order to reach out directly. Thank you

Mar 08, 2023

KIRKMSEARS responded

I am still pening a valid email address, your online system only allows you to submit an inquiry for an automobile. Clearly a week later you would have responded to advise.

Mar 17, 2023

KIRKMSEARS responded

Just to update the post, still nothing back from the dealership in regards on how to contact them directly as they have not yet advised a email address.

February 26, 2023

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Employee Rating

Everything was fine, they were polite, especially I want to say thank you to Joanna, she is the best More

by Viktor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yegor Azarov, Joanna ??????????

Feb 27, 2023

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Viktor, and look forward to your next visit.

February 13, 2023

Dealership Rating
Employee Rating

Best dealership in the Midwest and best sales group I love you guys thank you. More

by SAMIRMJARAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Abdelrazeq

Feb 13, 2023

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

February 02, 2023

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Employee Rating

The dealership was patient as well as accommodating and very professional throughout the purchasing process. More

by Marianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2023

Lexus of Arlington responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

January 30, 2023

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Employee Rating

Jose was great work with. The service I received was fast and with the highest quality. More

by Josey Crisostomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia, Jeff Hearley , Alex Castro

Jan 31, 2023

Lexus of Arlington responded

Thanks for sharing about your experience with Jose and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 26, 2023

Dealership Rating
Employee Rating

Buying cars from Rohrman group for 25 years. Always fair and willing to work with you . Salesmen Eddie was very good and Marcin is the best. More

by QUEST13013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2023

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let Edward and Marcin know if we can be of any more assistance!

January 21, 2023

Dealership Rating
Employee Rating

Great service from everyone involved. I drove from California to buy a specific vehicle and everyone made it easy for me. More

by SC1
Recommend Dealer
Yes

Other Employees Tagged: Jamie Brown

Jan 23, 2023

Lexus of Arlington responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

January 21, 2023

Dealership Rating
Employee Rating

A lot of thanks for the patients and time,help to the Vladimir and Victor More

by VASYL0
Recommend Dealer
Yes

Other Employees Tagged: Vladamir Tanev

Jan 23, 2023

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Vladamir and Victor here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 20, 2023

Dealership Rating
Employee Rating

.Arlington Lexus has been excellent both in sales and service experience. We just brought are fifth Lexus from Arlington. All of our vehicles have been serviced at Arlington. More

by Lexus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jamie Brown, Lori Devega

Jan 20, 2023

Lexus of Arlington responded

Thanks for sharing your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon! We appreciate you being a 5X loyal customer!

January 13, 2023

Dealership Rating
Employee Rating

It was a pleasant buying experience which we didnt plan on buying anything that day. So Jordan did a good job. I love my car. Thanks More

by GRAFIXDESK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jordan Zell

Jan 14, 2023

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jordan can do to assist you, please do not hesitate to let us know. We are always happy to help!

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