Vanessa Dean
Vanessa Dean at Pearson Nissan Of Ocala
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Vanessa Dean

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
200 Reviews
4.7

200 Reviews

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200 Reviews of Vanessa Dean

January 13, 2025

Dealership Rating
Employee Rating

Service representative (Vanessa) did excellent job of explaining the process, and kept informed about the work. More

by LOCHRANEHM
Service Price Transparency
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Recommend Dealer
Yes

January 13, 2025

Dealership Rating
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Great service from start to finish. Drove in the service bay and was met by a service writer and got to work on what needed to be done . Expected good service got great service . More

by richardandcherry
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2025

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Quick service for a walk in, friendly staff, Nd the coffee and wifi are a b8g plus More

by DANIELSWARK
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2025

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As a customer for a VERY long time I will no longer becoming to this Nissan location… yesterday I had a oil change that Vanessa stated would take no more than 1 hour… this was at 130.. I did not get my More

by HEATHER201392
Service Price Transparency
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Recommend Dealer
No

January 10, 2025

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Excellent service nice polite and very courteous personnel always willing to help and go out of their way for thei customers More

by gerardo1181
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Recommend Dealer
Yes

January 10, 2025

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Got me in fast got the work done quickly at the stated price. Fast friendly quick service. One of the best dealerships that I have been to for service work. More

by nebeljeff22
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Recommend Dealer
Yes

January 06, 2025

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I always feel comfortable sending my son with his car for service. Vanessa is great at explaining things to him and making sure everything gets taken care of in a timely and cost effective way. More

by SARAHJ1076
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Recommend Dealer
Yes
Jan 06, 2025

Pearson Nissan Of Ocala responded

We’re truly honored by your feedback! Knowing that you feel comfortable sending your son to us for service means so much. Vanessa takes great pride in ensuring our customers feel informed and confident, and we’re thrilled to hear she’s been such a reliable and helpful resource for your family. Your trust is incredibly valuable to us, and we’re grateful for the opportunity to continue taking care of your automotive needs. If there’s ever anything else we can do, please don’t hesitate to reach out. Thank you for choosing us!

January 05, 2025

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Vanessa Dean is a very conscientious service advisor, explains necessary services and the costs involved thoroughly. More

by VILLARREALFO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gilbert (porter) intelligent young man a keeper.

Jan 06, 2025

Pearson Nissan Of Ocala responded

We are so glad that Vanessa was able to provide truly exceptional service.

January 05, 2025

Dealership Rating
Employee Rating

You can trust the Pearson Nissan service department to find and fix any issue you may have with your vehicle. Vanessa is a very competent service advisor who cares about meeting the needs of the customers More

by PAHODGES
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Pearson Nissan Of Ocala responded

Thank you for your trust and kind words about our service department! We’re delighted to hear that Vanessa’s dedication and expertise stood out to you. She truly cares about ensuring every customer’s needs are met, and it’s wonderful to know her efforts made a difference.

January 01, 2025

Dealership Rating
Employee Rating

Vanessa was extremely pleasant to work with. She addressed all of my needs in a professional manner. Would highly recommend her in the dealership. More

by Sandrasnaturalsoaps
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Pearson Nissan Of Ocala responded

Thank you for your wonderful review! we are Glad to hear that Vanessa was able to provide you with Truly Exceptional Service.

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