Tyler Powell

DO NOT BUY A USED CAR FROM CORWIN TOYOTA OF COLORADO SPRINGS I bought a used 2017 Sienna for $18,000 on December 16, 2025, including the installation of brand-new tires prior to alignment. Within just SPRINGS I bought a used 2017 Sienna for $18,000 on December 16, 2025, including the installation of brand-new tires prior to alignment. Within just 3 months, approximately 2,000 miles later I had to tow it for $700 to the dealership on March 17, 2026. Upon two separate inspections, I received an estimate for $18,000 in necessary repairs. The now reported issues: transmission failure (bearing failure), a destroyed transfer case, engine timing cover leaking, blown and leaking rear shocks, cylinder 4 misfire, requiring a tune-up, and a rear differential drain plug left halfway out. Multiple maintenance concerns were identified that clearly predated our purchase. NONE of these significant issues were disclosed on the used car inspection report before the time of sale. Based on the pictures given, it is evident that these problems existed prior to our purchase. This vehicle should not have been sold as “in good condition” and instead should have been sent to auction. It is unfathomable that a technician(s) had been under the car at least three times before we bought it and none of this was reported. Furthermore, shortly after buying the car, on February 19, 2026 purchased a second key fob to be programmed. During that visit, a 21-point inspection was conducted, and again, no issues or recommendations were noted beyond a routine driveline service email. We have called the Corwin corporate office twice and spoke with Mary Hjermstad who has emailed Curtis Hensley, General Manager, to contact us. It has now been two weeks, and no one has reached out. Warren Weimer, the service director, was willing to give us the driveline service. The used car manager is taking ZERO responsibility saying we bought it “as is”. Also stated willing to work with us on a trade per our service writer but at an EXTREME financial loss. My husband worked at that location for 4 years as a used car technician when it was Larry H. Miller Toyota and has been a professional automotive technician for 20+ years. This is our first experience with Corwin and I tell you a very egregious experience. The condition of this vehicle at the time of sale is unacceptable and should have been clearly identified. They show absolutely no care about their customers whatsoever. The lack of accountability and communication has only compounded the issue. We urge Corwin Toyota of Colorado Springs to review this situation seriously and work toward a fair and reasonable resolution. Wish I had the option to give Negative stars to everyone I gave 1 star to. Sad. But, want their names involved. More

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My wife and I recently purchased a new Toyota Land Cruiser 250, and we had the pleasure of working with Landon Swarthout throughout the process. From our first conversation to final delivery, Landon p Cruiser 250, and we had the pleasure of working with Landon Swarthout throughout the process. From our first conversation to final delivery, Landon provided a level of service that was consistently professional, informed, and respectful. He took the time to understand our priorities, guided us through available options without pressure, and communicated clearly at every stage. His product knowledge was impressive, and he made sure we felt confident in our decisions without ever rushing us. We especially appreciated Landon’s attention to detail and his ability to make a complex purchase feel straightforward. He struck the right balance between technical insight and a personable approach, which made the experience both efficient and enjoyable. We’re very pleased with our new vehicle and grateful for Landon’s support. We would confidently recommend him to anyone seeking a thoughtful and well-informed buying experience. More

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I have been working with Brien and he helps me understand the issues with my Prius. Corwin Toyota is my go to service department. Thank you Brien the issues with my Prius. Corwin Toyota is my go to service department. Thank you Brien More

by GFAMFOR4 Verified Customer Verified Customer

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I always Corwin Toyota usually I find the wait for service not an issue, but this past visit I felt 4 hours was way too long. service not an issue, but this past visit I felt 4 hours was way too long. More

by DENALUVSHOCKEY Verified Customer Verified Customer

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I brought my car in to have an oil change. Tyler did a wonderful job as always. He is very thorough and very polite and respectful! . I am very happy with Corwin Toyota service department. Tyler did a wonderful job as always. He is very thorough and very polite and respectful! . I am very happy with Corwin Toyota service department. More

by KATHYPREWITT Verified Customer Verified Customer

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Great work, car runs like a dream . Enough said. Would recommend Tyler to everyone. Good bye Enough said. Would recommend Tyler to everyone. Good bye More

by KLATASKAFAMILY Verified Customer Verified Customer

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Consistently quality service. Reasonable pricing (not the cheapest!), and good attentive staff. Had an urgent need for a repair and accommodated .y next day service. Reasonable pricing (not the cheapest!), and good attentive staff. Had an urgent need for a repair and accommodated .y next day service. More

by HP0 Verified Customer Verified Customer

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It took 3 weeks but we finally got everything fixed and it appears to be running well now. it appears to be running well now. More

by BP Verified Customer Verified Customer

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The repair process took almost four weeks but eventually everything was fixed correctly and completely to a satisfactory level. everything was fixed correctly and completely to a satisfactory level. More

by BP Verified Customer Verified Customer

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They are a good dealership. They have a good job and they are very friendly They have a good job and they are very friendly More

by NHUHA64 Verified Customer Verified Customer

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