Tyler Bone

Bought 2025 Honda civic for my daughter. Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no Two days later a safety recall was announced. I contacted the servive department the next day because my daughter almost went off the road due to no steering. Service told me a rep would call me back that day. They never called me back. So I called back the next day and got someone else. They told me they were waiting on the part to call back in a week. I called back in a week. The next rep told me I needed to come in so they could order the part. I went in. They told me they order the part.check back in a week. I got an answer that the parts were not available. Check back in a week. I got a different answer that the parts were not available. I’ve made two trips at the dealership of an hour drive. And 14 phone calls and have absolutely no answer to what is going on. The sales department is great. But the service department has no clue what they are doing. More

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Ginger always goes above and beyond for her customers. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. The team that John Heaton and Tyler Bone has constructed provides a great customer service throughout the North Georgia Area. More

by PATRICK.MARTEL79 Verified Customer Verified Customer

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Best dealer expeirence i have had, i would highly recommend Shottenkirk Honda to all my family and friends. recommend Shottenkirk Honda to all my family and friends. More

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Great team! Always very professional, polite and helpful with any service I have ever received. Always very professional, polite and helpful with any service I have ever received. More

by BELINDAWHIRLEY Verified Customer Verified Customer

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This is my favorite place to have work done all the best people and very helpful people and very helpful More

by DADDYDUCK33 Verified Customer Verified Customer

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Terry was very courteous and extremely aware of my limited time. He made sure to keep me informed every step of the way and got me in and out in no time when I dropped my car off and when I picked it limited time. He made sure to keep me informed every step of the way and got me in and out in no time when I dropped my car off and when I picked it up! More

by SHANNAWILSON0013 Verified Customer Verified Customer

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Excellent staff, superior customer service, superior quality of work, always know it is done right the first time. quality of work, always know it is done right the first time. More

by Watts Family Verified Customer Verified Customer

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Kevin facilitated a great service experience. He greeted me in the service bay, assessed my needs and had my visit going fast! He set the foundation for another excellent experience. This Serv He greeted me in the service bay, assessed my needs and had my visit going fast! He set the foundation for another excellent experience. This Service Team is outstanding, from the communication of the service advisors through to the skills of the technicians . . . my car has 230K miles and runs like new. HUGE THANKS to the Shottenkirk Service team, Kevin and Tyler for keeping my car running strong and safe. More

by RICKMAGES Verified Customer Verified Customer

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Shottenkirk Honda is my go to for all my service needs, the management and staff are the best in the business and the only ones i trust with my Honda. the management and staff are the best in the business and the only ones i trust with my Honda. More

by GREG@ACWORTHCOLLISION.COM Verified Customer Verified Customer

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Kevin was great to work with on my car service. Very attentive to my service request and kept me posted on progress Very attentive to my service request and kept me posted on progress More

by DPHORAH Verified Customer Verified Customer

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