Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Richie Goetz

June 11, 2026

Dealership Rating
Employee Rating

Shottenkirk did a wonderful job helping us with the purchase of our car. We especially appreciate our salesperson, Tom. He went above and beyond to help us purchase the car we wanted and then even afte More

by 23Pilot
Recommend Dealer
Yes
Jun 11, 2026

Shottenkirk Honda of Cartersville responded

We appreciate you taking the time to recognize Tom’s dedication. It’s great to hear he guided you through selecting your Honda Pilot and continued to check in afterward. Thank you for recommending Tom and our team.

June 10, 2026

Dealership Rating
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Shottenkirk is the BEST they will always get ALL my business a real pleasure to do business with More

by dwp6217
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters , Ginger

Jun 10, 2026

Shottenkirk Honda of Cartersville responded

It’s fantastic to know we’re your go-to for Honda Ridgeline service. Thank you for sharing your experience and for your continued loyalty. We look forward to welcoming you back soon.

Jun 11, 2026

dwp6217 responded

The Best Have never been disappointed by the entire team at Shottenkirk Honda Cartersville

May 24, 2026

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The staff at Shottenkirk Honda were prompt in greeting me and in attending to my needs, answering questions and explaining what needed to be done. They were polite, considerate of me and my situation, and re More

by nefsouthern
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Kevin Etters , I do not know or remember the names of those who helped me, but the ones who did deserve 5 stars.

May 24, 2026

Shottenkirk Honda of Cartersville responded

It’s great to know our team greeted you promptly and guided you through the service. We’re glad you trust us to care for your Honda CR-V.

May 20, 2026

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Came in with no reservation to get my windshield repair. Richie explained the process and cost. No more spider mark on the windshield. All is good. More

by wkorol7
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Recommend Dealer
Yes
May 21, 2026

Shottenkirk Honda of Cartersville responded

Thanks for dropping by without a reservation for your Honda CR-V windshield repair. We’re happy Richie guided you through the process and you no longer see that spider mark. We look forward to assisting you again.

May 02, 2026

Dealership Rating
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Everyone did good job specially Rick did good job and explain good only charges little high More

by kkpatel47
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Recommend Dealer
Yes
May 03, 2026

Shottenkirk Honda of Cartersville responded

We’re pleased to see the five-star rating and that our service on your Honda Accord met your needs. It’s rewarding to know our team provided clear explanations and solid workmanship. Your note about pricing is appreciated and will guide us as we work to offer fair value.

May 02, 2026

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The dealership and their representatives always do a great job. Ginger is very knowledgeable Thanks More

by MORNINGTIME70
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton , Ginger Chapman

May 02, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the 5-star review and for trusting our service team with your Honda. We’re pleased to hear our representatives’ expertise continues to meet your expectations.

May 02, 2026

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Service is always punctual and friendly. I have purchased multiple vehicles over the years from this dealership More

by Dial
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Recommend Dealer
Yes

Other Employees Tagged: Michael Welch

May 02, 2026

Shottenkirk Honda of Cartersville responded

We’re honored you’ve turned to our team for multiple vehicle purchases and for your Honda CR-V service over the years. It’s wonderful to know we’ve delivered prompt, friendly care each visit. Thanks for your continued trust.

April 20, 2026

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Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team. More

by slwhittemore
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Recommend Dealer
Yes
Apr 21, 2026

Shottenkirk Honda of Cartersville responded

It’s great to hear Jordan and our service team took care of your Honda’s multiple repairs so quickly. Thank you for trusting us, and please let us know if there’s anything else we can do.

April 14, 2026

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Service Dept (specifically Richie) provided excellent customer service. I would recommend to fellow Honda owners. More

by mammymorales
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Recommend Dealer
Yes
Apr 15, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear Richie provided excellent service for your Honda Pilot. Thank you for recommending us to fellow Honda owners.

April 08, 2026

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Employee Rating

The Best! Always fair timely and willing to accommodate my needs by going the extra they epitomize what customer service is all about…..this is the only place More

by dwp6217
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Shottenkirk Honda of Cartersville responded

We’re thrilled to hear you found our service fair, timely, and accommodating for your Honda Ridgeline. Thank you for trusting us as your go-to service center. We look forward to continuing to support your vehicle needs.

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