Dealership Experience
10 mos
Industry Experience
4 yrs, 11 mos
33 Reviews
Write a Review33 Reviews of Troy Ross
April 25, 2026
I had a great experience purchasing my vehicle thanks to an amazing team. Troy, my initial salesperson, was kind, patient, and made the process easy from the start. Andre, the manager, truly went above a an amazing team. Troy, my initial salesperson, was kind, patient, and made the process easy from the start. Andre, the manager, truly went above and beyond—working through multiple scenarios to make the numbers work for me. Luis closed the deal flawlessly, paying attention to every detail, walking me through all the features, and making sure I felt completely comfortable with everything. A big thank you as well to Andrew, the General Manager, for working with Andre to make this happen. More
Other Employees Tagged: Andrew Miller, Darren Nicholson, Luis Cardona, Andre Coleman
April 25, 2026
I had the pleasure of dealing with Troy with my car buying process and I was throughly pleased. Very detailed and professional. I would definitely recommend him and use him for future business ventures buying process and I was throughly pleased. Very detailed and professional. I would definitely recommend him and use him for future business ventures. More
April 18, 2026
Troy Ross is amazing. I was very upfront and told him I didn't have the patience for the "normal" car buying experience. He was great, no nonsense and made the process m I was very upfront and told him I didn't have the patience for the "normal" car buying experience. He was great, no nonsense and made the process much smoother! I'd buy from him again, he's polite and respectful. More
Other Employees Tagged: Michael Casper
April 11, 2026
Good sales people, Troy Ross. The manager doesn't negotiate deals much. Overall good experience The manager doesn't negotiate deals much. Overall good experience More
Other Employees Tagged: Djibril Semega , Do not remember name
April 03, 2026
Thank you Troy for your professionalism, excellent communication, clear direction and putting together a sale that gave us nothing but confidence with your guidance. Your effort was not satisfactory, communication, clear direction and putting together a sale that gave us nothing but confidence with your guidance. Your effort was not satisfactory, it was exceptional. We have much respect for you and the time you spent with us. Thank you! More
Other Employees Tagged: Andrew Miller
April 01, 2026
Had a great experience buying a preowned Lexus at Lexus of Wilmington. Troy Ross is so helpful and made the experience great! of Wilmington. Troy Ross is so helpful and made the experience great! More
Other Employees Tagged: Andre Coleman
March 31, 2026
Troy Ross was great from start to finish as well as DJ from finance am Kyle in mgmt . Great service all around was happy with my new purchase. Troy was knowledgeable and friendly! Will recommend this deal from finance am Kyle in mgmt . Great service all around was happy with my new purchase. Troy was knowledgeable and friendly! Will recommend this dealership as well as Troy Ross. More
Other Employees Tagged: Djibril Semega , Kyle
February 28, 2026
Had an amazing experience with Troy at Lexus of Wilmington. His update energy, knowledge, and positive attitude made the entire process smooth, stress-free, and actually fun! He went above and beyo Wilmington. His update energy, knowledge, and positive attitude made the entire process smooth, stress-free, and actually fun! He went above and beyond to make sure everything was perfect. Highly recommend working with Troy if you are looking for a great car buying experience. More

