Michael Casper

Utterly disappointed and displeased. You guys sold me a 2023 car at a 2024 price. I was a victim of a car theft which brought me to Lexus from the start and I honestly feel I have been v You guys sold me a 2023 car at a 2024 price. I was a victim of a car theft which brought me to Lexus from the start and I honestly feel I have been victimized all over again. I found the original invoice in the car and immediately came in to discuss how my sale price was only $6,000 under the original sticker price 3 years later. Andrew tried to convenience me it was reasonable. He said how my cost was justified by the resell value of Lexus. He said they retains their value knowing that car is currently only valued in the low 30k range. To validate my position, I found several 2024 cars with similar mileage for the same price I paid for this 2023. So tell me how am I supposed to be satisfied with this dealership?😔 More

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Very helpful and knowledgeable! Daniel and Mike guided me through the process and answered all my questions. I would recommend them to anyone in the future. Daniel habla Español whi Daniel and Mike guided me through the process and answered all my questions. I would recommend them to anyone in the future. Daniel habla Español which is a plus! More

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Thank you to Luis, Kyle and Michael for coordinating a seamless purchase experience. They went above and beyond, and I am forever grateful. Happy to be a Lexus of Wilmington customer! seamless purchase experience. They went above and beyond, and I am forever grateful. Happy to be a Lexus of Wilmington customer! More

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Troy Mayer was wonderful and very helpful. He was the best , kind . He went beyond expectations.Because of him I got a nice Lexus Nx 2026 .appreciated every thing You have done for me .Thanks T He was the best , kind . He went beyond expectations.Because of him I got a nice Lexus Nx 2026 .appreciated every thing You have done for me .Thanks Troy… More

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Delivered the car to my home as promised with the vehicle appearing 100% as advertised in great condition. Saved $8000 vs buying new. appearing 100% as advertised in great condition. Saved $8000 vs buying new. More

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Leo and the finance person (DJ) were excellent. Some of the other personnel should try to be friendlier and considerate of their customers time. Some of the other personnel should try to be friendlier and considerate of their customers time. More

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Thanks to the staff at Lexus of wilmington for your service and particularly to Troy M. for your help and attention to details when it came to selling me my Lexus. I was very please through and throug service and particularly to Troy M. for your help and attention to details when it came to selling me my Lexus. I was very please through and through, I could not have asked for better salesman, my friend. You made the process fun and easy. Looking forward to the next one. More

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Lexus of Wilmington is great! Our salesman Leonardo was extremely nice and knowledgeable about the vehicles I looked at and ultimately purchased. Lexus was very accommodating ever Our salesman Leonardo was extremely nice and knowledgeable about the vehicles I looked at and ultimately purchased. Lexus was very accommodating every step of the process and I felt very comfortable, not pressured which made the experience even more enjoyable. Thanks Lexus of Wilmington More

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Exactly service, was able to work well with sales and financing to get the deal I needed. financing to get the deal I needed. More

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Troy Ross is amazing. I was very upfront and told him I didn't have the patience for the "normal" car buying experience. He was great, no nonsense and made the process m I was very upfront and told him I didn't have the patience for the "normal" car buying experience. He was great, no nonsense and made the process much smoother! I'd buy from him again, he's polite and respectful. More

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