Troy Ross
Troy Ross at Clay Cooley Mitsubishi

Troy Ross

Sales Consultant

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Troy Ross

September 23, 2026

Dealership Rating
Employee Rating

They were very eager to help and assist. Did their best to come up with solutions and overcome obstacles to get me into a brand new car. 🙂🙂🙂 More

by the_durl@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2026

Clay Cooley Mitsubishi responded

Thank you so much for your kind words! It's our pleasure to go above and beyond to help our customers find their perfect vehicle. We're so glad we could overcome any obstacles and get you into a brand new car.

September 22, 2026

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The help from sales associates was excellent. The process was easy and fast. And found the car I was looking for. More

by G.YONAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2026

Clay Cooley Mitsubishi responded

"We are thrilled to hear that our sales associates provided excellent help and made the car-buying process easy and fast for you! Nothing makes us happier than helping our customers find the car they've been looking for. Thank you for choosing our business!"

July 22, 2026

Dealership Rating
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Excellent service! ! The process was very quick and easy. I was impressed that with what I had going on I was approved for a car. More

by TANYAMCGHEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kameron Davis

Jul 24, 2026

Clay Cooley Mitsubishi responded

Thank you for the great review! We're thrilled to hear our service was able to help you quickly and easily get approved for a car. We strive to make the process as smooth as possible for our customers. Thank you for choosing our business!

July 19, 2026

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My husband and I had a remarkable experience with Troy Ross at Clay Cooley in Arlington when we purchased our Van. Awesome customer service!! More

by TONYAF2007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 20, 2026

Clay Cooley Mitsubishi responded

Thank you for choosing Clay Cooley in Arlington for your van purchase! We are thrilled to hear that Troy provided you with excellent customer service. It was a pleasure serving you and your husband. We look forward to seeing you again soon!

May 30, 2026

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Michael the salesman and Troy were great I felt comfortable dealing with them Good service More

by teiah_bennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Clay Cooley Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that Michael and Troy provided you with excellent service and made you feel comfortable. We strive to always create a positive and welcoming experience for all of our customers.

May 23, 2026

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Had a great experience and ended up with a car I loved. All associates were professional, caring, and helpful! More

by shara.eggleston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney koon

May 28, 2026

Clay Cooley Mitsubishi responded

"Thank you so much for sharing your positive experience! We are thrilled to hear that you love your new car and that our associates were able to provide exceptional service. We look forward to serving you again in the future!"

May 13, 2026

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Employee Rating

Salesman Troy Ross went above and beyond to meet my needs and get me the best offer. I would not have chosen this dealership if Troy had not taken the time to call and listen to my concerns and then take th More

by jmconnected13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

Clay Cooley Mitsubishi responded

Thank you for your kind words, we are thrilled to hear that Troy provided exceptional service and went above and beyond to meet your needs. At our dealership, we strive to provide a top-notch customer experience and we are grateful for Troy's dedication to doing just that. We hope to see you again soon!

April 13, 2026

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I love my Kia. Great experience. Friendly. Professional. Efficient. Best car buying experience in my recollection More

by mschmenk90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Clay Cooley Mitsubishi responded

We are thrilled to hear that you had such a positive car buying experience with us! Thank you for choosing Kia and for your glowing review. We truly appreciate your support and we hope you continue to enjoy your new car.

November 02, 2025

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Employee Rating

Troy is AH-Mazing, every obstacle that came up with my credit/situation, during the process he kept knocking them down and was very successful in getting me to drive away with my new ride More

by a1neckles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Patel

Nov 04, 2025

Clay Cooley Mitsubishi responded

Thank you for your review! We are so happy to hear that Troy was able to help you overcome any challenges and get you into your new ride. We look forward to see you visit our service team for the first service...

October 21, 2025

Dealership Rating
Employee Rating

Internet pricing a bit misleading. they claim no dealer add ons ever, when in fact the sales price was higher due to included family guarantee policy. The final selling price however, More

by mbjk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Finance Dept.- Daniel Cruz -- Five Stars.

Oct 24, 2025

Clay Cooley Mitsubishi responded

Thank you for your honest review! We apologize for any confusion regarding our pricing, but we are thrilled that you still found a great deal with us compared to other dealerships in the DFW and Houston areas. We pride ourselves on transparent and pressure-free sales, and we are glad that you experienced that during your transaction. Thank you for choosing our dealership, and we hope you're enjoying your newly purchased vehicle!

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