Troy Brickner
Troy Brickner at Southern Team Hyundai Nissan Subaru Volkswagen

Troy Brickner | Page 34

Used Car Service writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
367 Reviews
4.8

367 Reviews

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367 Reviews of Troy Brickner

October 12, 2023

Dealership Rating
Employee Rating

xxxx poor communication! Took almost three months to get car fixed after purchasing and explaining two weeks after purchasing there were multiple things wrong with car More

by derrickh314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

"Derrickh314" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 09, 2023

Dealership Rating
Employee Rating

Quick, easy, and friendly. Didn't give me a hard time when I needed to push some services back due to money. (Daycare is expensive!!) More

by AMIEEBRYDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 15, 2023

Dealership Rating
Employee Rating

I recommend Souther team dealership. Troy Brickner has always provided me with excellent customer service. More

by randc2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 13, 2023

Dealership Rating
Employee Rating

Great service! Troy Brickner knows how to treat his customers and we will definitely be back! More

by aus10hostetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 11, 2023

Dealership Rating
Employee Rating

I took my car in this morning because one of my parking lights would not go off. I was concerned that it would drain my battery. I am familiar with my car and since it is 15 years old and sometimes the ra More

by djsda333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 01, 2023

Dealership Rating
Employee Rating

We've spent a full year trying to get warranty repair work done on our vehicle, and Troy at Southern Team has been handling it quicker and cleaner than anyone else in the valley. Kind, quick, and much ap More

by criggchef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2023

Dealership Rating
Employee Rating

They are always prompt on getting u scheduled for any type of service.. Always a smile on there face. More

by SLIGHSPIKESLY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 20, 2023

Dealership Rating
Employee Rating

I have had the worst experience this 2023 year. Customer service hasn’t been good, timing to get things done has been ridiculous slow, communication is terrible. I am currently not a fan. More

by ALEWMK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyse Allen

Jul 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

"ALEWMK10" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 20, 2023

Dealership Rating
Employee Rating

They called made everything right and I am pleased with the service that I was given. More

by adam.m.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2023

Dealership Rating
Employee Rating

Great dealership. I recommend them to everyone. I will purchase my next vehicle from them More

by Spbjharman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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